Inturotel Esmeralda Garden

Put in a noisy room above a boiler that kicks out 80 decibels & vibrating through the room put up with no sleep at all for 10 days got a move late in holiday. Made me ill with tooth abscess had to get antibiotics have lost my tooth low immune system because of no sleep. Horrible man on reception on last night was saying not helpful teasing we had missed our bus ride he was very unhappy and wouldn’t get us a taxi and said we had to walk to the other building to reception for help but they are all linked. The worst hotel I have stayed in don’t know what help you would get in a true emergency. Accommodation extremely poor for the money very tired decor noisy room pool bar only open until 5:30pm. I have never done a bad review in all my years until now. The truly awful security guy/receptionist needs a change of job. Said we were the worst guests he’d ever met. An utter wind up merchant when you are waiting for your transfer to go home.

Esmeralda garden was a lovely place to stay , centrally located and close to 3 beaches Cala Ferrera, Esmeralda and Cala gran , I have mobility issues but managed ok at a very slow pace , we hired a car the hotel helped and all went very well lovely to see all around the island beautiful view points. The reception staff couldn’t have been nicer, very helpful and always pleasant, the cleaning staff Wer lovely too rooms well looked after . It’s also close to shops restaurants and bars . We found it a lovely relaxing place to stay .

The hotel is very good, the staff are very helpful, the pool is clean, not much noice at night, the hotel has lots of restaurants and bars very near, you never have to walk far, walk out of restaurants and you have a bar next door, the beaches are also close if you have children that want to build castles.

Very convenient location adjacent to centre and close to beaches. Reception and pool bar staff were most friendly and helpful throughout our stay. The apartments are simply furnished but all essentials were there and in good condition, and the complex itself felt well maintained. The bed in particular was very comfortable ! Going in September, most guests were older couples and a few young families. The pools were cleaned very morning and there were ample sun beds throughout our stay. We had a relaxing and enjoyable break and ideal for couples in particular, those with older children may find it a little quiet. ( however the main Inturotel complex, with play areas and entertainment is only a short walk away and all open to the Garden guests.) If hiring a car there is a car park adjacent, which was very convenient. The only slight negative is some may find the noise from the nearby bar/karaoke a little annoying, though it was finished by 11.30 or so each night and not an issue for us. Overall an excellent holiday and would recommend to anyone looking for an easy, relaxing stay.

Me and my husband stayed for a few days, lovely place, clean and tidy. Friendly staff. Close to restaurant, cocktail bars, lovely walk to the different beaches and harbour. Pool lovely plenty of sun beds, lovely pool bar with food and drink. Definitely stay again.