West Prime Hotel

We stay here every other month. Everything is excellent. Their Salt & Pepper restaurant has amazing food. It is 15 minutes from Calbayog airport. Calbayog is perfectly situated for a hop flight of about an hour to Manila or Cebu.

Bed is nice. Pillows are ok. Nice floor to ceiling glass window. Cleaning staff are very good. Accessible to airport and to city proper. Allowing my friends to visit and hangout. Lack of basic complimentary such as coffee or tea or electric kettle. Complimentary water is limited, if you drink water on average, you have to pay for more. You can ask hair dryer because it’s not readily available in the room. Lack of hygiene kit. Q-tip and shower cap not available. Even a tissue box in the bedroom and bin is not available. I buy my own kleenex box. This hotel is not for long term use, I mean 1 night is ok. But more than 1 night is not advisable for me. I stayed for 6 nights. So it was NOT as comfortable as I thought. They know I will stay for 6 nights and they give me room without hangin place for clothes😅 very small room. Salt and pepper restaurant staff needs to be more professional in answering phone calls, they have to treat each call properly. Every time I call they answer the phone like it’s their personal mobile and they are laughing and talking while I was on the line. BREAKFAST is scanty. Lastly, it would be great if your front desk can help guest for their needs. It really matters if they’d go an extra mile just to serve a guest. Ex: guest needs massage or any spa services; and front desk will answer. “I don’t know” If you are foreign to Calbayog and you don’t know anything in there. Don’t stay here. But if you don’t need to ask help from them, you can stay. But aside from the mentioned. Everything was good and ok.