Chateau de VIE

非常好的家庭小酒店，位於一個葡萄莊國內，乾淨，美麗，寧靜，非常推薦。

I’ll start by saying that, just as I did, you’ll probably be able to get a much better stay in Calistoga in another property for a fraction of the price. Despite property descriptions and their website, I did not witness anything luxury about this place, apart from the diner. I was at the property for only a couple of hours but that was more than enough. -Photos are a bit deceiving - everything in real life is a lot smaller, especially the pool and bathrooms. I sat down on the toilet and my knees were bumping against the bathroom door. Pool size was not fit for the amount of guests the property can accommodate and looks twice as big in the photos. -No sound isolation whatsoever. You can hear people sneeze/talk/get changed in the rooms next to yours, no sense of privacy whatsoever. To add to this disaster, each room is operated by a PIN code rather than a key. In our case, rather than showing or handing us the PIN, the host just said the PIN out loud for us to try out from the hallway - the implication being that other people probably heard it and our room was essentially unlocked for everybody. I had more privacy when I lived in student halls at uni than at this ‘’luxury’’ chateau. -I had a query about our reservation where we initially wanted to stay an extra night at the property, however, it was near impossible to get hold of the property - 3 contact numbers, 2 email addresses and Booking messaging system later, we finally received a 1-sentence response via Booking messenger with the property completely misunderstanding our request and providing the wrong advice which completely paralysed our options when it came to our time in Napa valley. Their attempt to remedy the situation was a bottle of wine - which we explained we’re unlikely to be able to accept as we’re due to catch a flight back and our luggage was already full. No other offers or solutions to rectify the poor customer experience. Overall, not worth the money, especially considering the service.

Except for the staff who were gracious, staying at Chateau de Vie was the worst experience for the following reasons: 1) Check in was a mess; besides friendly staff member who let us in, no one was there to help with check in. I called the hotel number and sent an email about early checkin multiple times and was ignored. 2). The manager was rude to us; we were not given any notice that breakfast ended at 1030 and we arrived downstairs around 1040 to have been turned away. For a “bed and breakfast” that boasts it has a lovely “compliment breakfast when you are ready to wake up,” I found that this was very disappointing. 3). The power and water went out the Sunday we were there; again, we were not given any notice. When I contacted the manager about breakfast and the power they were defensive and did not care. We are not going back; it was a very unfortunate experience

Very special and unique place to stay in Calistoga. Nelva cooked for us amazing breakfast. We had a local wine and a cheese platter by the pool to toast our anniversary. The Chateau remind us being in France. We enjoyed our stay in this romantic place.

Lovely small B&B right in the middle of a vineyard, quiet and private just outside the quaint town of Calistoga. We enjoyed a lovely stay in a nice room with great outdoor facilities: spa, pool, extensive deck with table and chairs for viewing the vineyard and mountains. The breakfast was wonderful and extensive. Nelva was an amazing hostess.

We had a relaxing and special time at Chateau Du Vie. Peter was the perfect host being helpful and providing great local knowledge whilst overseeing a quiet and private retreat from the hubbub of the region. The breakfasts prepared by Phillipe were delicious too. Rooms are comfortable and cool in the Californian heat. The setting for the house is quite perfect- lots of cooling green garden under the canopy of some mature trees over looking the tiny vineyard. Thank you we had a memorable time.