Bowood Hotel Spa & Golf Resort

Mrs Duds and I had a two-night dine and stay break in the spacious room 225 overlooking the Academy Course and could not fault a single element of our stay - from the round on the PGA Championship golf course, the massage in the elegant spa or the food choices and quality at dinner and breakfast. But what really made the stay special was the service from every member of staff - reception, bar, dinner, breakfast, pro shop and spa. They were all exceptional and could not do more to make our stay memorable. We’ll be back!

Family of 11 had a wonderful tea today. The full Monty Prosecco, sandwiches,scones and cakes. Obviously Lapsang tea. Well managed as our table in the dinning room was still occupied but they arranged for us in the library. A good move as it was probably a better place for us with 5 children. Thank you to the staff for a memorable visit.

Lovely view from hotel room and lovely big bathroom. Lovely helpful staff food was good. Spa was lovely and clean very good treatments. Would deffo recommend for a romantic break away. I loved that the waitress came out Friday evening where we were sat and fed Percy the pheasant his granola in a cup was so lovely to see !!!

We decided to have a Spa in our Anniversary our experience here is exceptional all the members of the staff front desk, waiting staff, Spa staff , housekeeper,porter are all superb. Thank you all for the lovely experience . Highly recommended. Food ,service , serene atmosphere cozy room.

Spent a day at Bowood yesterday. Started at the House & Gardens. The House & Gardens were immaculate and visiting the walled gardens was a wonderful experience. We then went to a high tea, which was our first high tea at Bowood. We were welcomed with a smile and excellent service. Great views of the golf course and grounds. The high tea included scones, sweet treats and sandwiches, we also had the choice of tea, coffee or soft drinks. Overall, it was a splendid day out with my mother and a very memorable experience. Thank you, Bowood.

I booked a spa package for my birthday with my teenage daughter. Having previously stayed at Bowood House and had a lovely experience I thought that this would be a lovely treat for us. On arriving at the Spa we were told that the cream tea would be in the Shelburne Restaurant in the hotel after our treatments and not in the Spa bar. This was not a problem and we had a lovely afternoon in the Spa, the treatments were good, however, please note if you are under 18 a responsible adult needs to be present during your treatment - this is not stated on the website we were placed in a couples massage room and I got to chill on a spare massage bed but it was not ideal. After our treatments had been concluded and we were showered and dressed off we went to the restaurant. This is when our experience started on a downward spiral. The French maitre’d was quick to correct me when I said we had a booking for an afternoon tea (my mistake) as I should have said cream tea and he made my mistake quite clear, not a good start. We were seated and our drinks order taken. My daughter had a soft drink and I ordered tea. After a wait the soft drink arrived and a pot of tea, no cup and saucer, no sugar or milk. I thought - they’ll bring the necessary accompaniments shortly. I was wrong. So I eventually caught the attention of one of the blonde waitresses who were flouncing about who then brought a cup and saucer and placed it in front of my daughter, no milk and sugar, so I had to ask for these, from another blonde waitress. Again these were placed on the table nowhere near me. I then realised I had no teaspoon and had to inconvenience the employees yet again. Their attitude was superior and could definitely benefit from some customer service training as we were clearly an inconvenience to them. 30 minutes after being seated and with my tea cooling rapidly there was no sign of our scones but we counted three afternoon platters and another hot meal being served. We asked twice when our scones were likely to be served and when they did eventually appeared they were delicious. However, there was no spoon for the jam and to be honest I really did not want to engage with the staff again as we were clearly an inconvenience. A hugely disappointing experience on my birthday as it was made quite clear we shouldn’t have been in the restaurant but in the Spa Bar!