On arrival 7th July, we were earlier than the check in time and were met by a lovely lady as the receptionist I think called Natalia. We stored our cases and went for a wander until the room was ready. The room is spacious, bright and was immaculately clean on arrival. Bed comfortable and linen was changed every four days. If you wanted it done more you just needed to request, however due to the drought conditions they had reduced this service. As previous reviews stated there is not many coat hangers, we took our own to add to what was already there, so we had enough hanging garments. There is a coffee machine and kettle in the room, but only 2 coffee pods and 2 tea bags, no milk! As we like to sit on the balcony in the mornings we went out to the supermarket to find some more coffee pods, unfortunately we couldn’t find any. We asked at the hotel reception for some additional, you would have thought we had asked for gold….. the lady reluctantly gave us a couple more but it was hard work. Not sure who this receptionist was but not very friendly, certainly nothing liked we had experienced with Natalia on our arrival. The room was not swept or cleaned properly on our stay, the floor was only swept and cleaned on day 4 when the bedding was changed. We thought this was bizarre as there was unfortunately sand particles everywhere, as much as you try and get this off when leaving the beach it’s inevitable that some finds it’s way back. Air con - this is restricted as only goes to 22 degrees in your room. This makes the room fairly warm at night. You couldn’t open the doors as the outside temperatures was warmer and also the mosquitoes were a pest. Day 4 - we thought we would use the pool for the day instead of the beach. We are early birds, so after breakfast went to take a seat on the sunbeds, only to be shouted at by another receptionist who was there. It was around 9.20 and we were told we could not use it yet as she had not set up! Her attitude was awful so we picked up our stuff and just went to the beach. We didn’t think 9.20 was that early to laze around the pool. The breakfast - wow the lady who manages the kitchen and restaurant in the mornings was a super lady, very friendly and accommodating. The choice was vast and nobody should go hungry. Mosquitoes were an issue in the hotel itself, it didn’t seem the hotel were doing anything to try and reduce the numbers. If you were sat in the restaurant area or the covered seating area, you spent most of the time batting away the mosquitoes. I know Spain as a whole have experienced a higher number than usual this year, but control measures should be put in place to help reduce the numbers around the hotel. I have seen previous hotels spray to try and control them. Day 5 we did attempt the pool again, Natalia was back on shift and the atmosphere in the hotel was very different. She had set up around the pool by 9am so we headed down shortly after. As other reviews have said the sun bed
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