Invité
22 novembre 2024
We are currently staying at the hotel and half the facilities are not yet open. Having read the reviews of this hotel I feel I am at an entirely different place, and these reviews have not been written by guests, but instead bought by marketing (look and see that they only have a couple of TripAdvisor reviews - obviously paid for and all say the same and not what you'd expect to see on TA). The indoor pool is not open so we could not swim during our stay as the outdoor pools are not heated and far too cold for our children. Also the spa facilities are closed so we could not even use the sauna. Reception is full of people complaining, and the staff just have to keep apologizing for so many facilities not being open. The food is cold and takes a long time to bring out new options. It is also not of a 5 star standard. Save your money and go somewhere else that delivers what is says on the website, as this hotel is not yet open.
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