Résidence La Palme d'Azur Cannes Verrerie

I know the price is low but run away from this place. Its not worth it. It started before we even checking in. They have no reception or person at a desk. Its random apartments in a building. To get your keys you need to get ahold of a person on the phone first. It’s a scavenger hunt. They didn’t have our room ready because the AC was broken so we got an "upgrade" to a sea view. We walk through the gate, and it looks like a prison. Lights don’t work so you’re walking through dark hallways to find your room. We get to our room, and we open the door to the smell of bathroom and smoke. Rooms were supposed to be smoke free. It was about 85 degrees in the room, and we immediately turned the AC on both in the living room and the bedroom. The vents looked like they haven’t been cleaned in years. Dust and lent buildup on all surfaces so we know our breathing was going to be affected and we weren’t going to stay here. Called with no answer. Started to look at other hotels in the area while we looked around the apartment. Doorknobs were coming off doors. lightbulbs missing in rooms so you couldn’t see, and lamps wouldn’t turn on. We took our shoes off when we came in and there was a black film on our socks just walking around for 5 min. roaches!!! we went into the bathroom and roaches were crawling out of drains in shower and sink. Opened the door to the toilet and figured out why the room has a hint of urine smell. The toilet room reeked of urine smell. There were Holes in the walls in every room like they had an MMA fight in every room. We returned the keys to the black key return box on the bottom of the building since we didn’t have a person to talk to. Apparently, there is a process you need to go through to drop keys off and that wasn’t their box. They didn’t refund us any money. charged a $400 deposit we didn’t get back. And charged us $600 for lost keys since we dropped them in the wrong box. STAY AWAY and RUN. I would’ve rather slept at the bus station and felt safer. This isn’t a hotel. It’s a poorly run Airbnb with none of the guarantees you get from Airbnb. I’m sure they can’t be on Airbnb since their places are so poorly managed.

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