I have stayed at Cannock multiple times & never had a problem but this time when I checked in your hotel on Friday to be greeted by a lady in the desk to which was rude, she has no manners at all, I asked about booking a table for the restaurant as I know weekend probably busy all I go was you could buy I wouldn't as the food isn't the best, bad advertisement a member of staff slating them to a paying guest. Then I asked her where my rooms & all I got was her pointing to a door & said that door follow signs, I think this member needs to be re-trained in customer service.
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