Me And All Hotel Flims, By Hyatt

Modernes Hotel direkt am Skilift in Flims, sehr positiv ist der Spa-Bereich, das Essen war jedoch nicht den Ansprüchen gerecht geworden.

스파 너무좋구요 수영장만 있었다면 여태 스위스 묵은 호텔중 단연 최고라고 확신합니다 욕실이 투명해서 친구3명이서 갔는데 좀 불편했던것만 빼면 좋았어요 조식 가지수는 좀 적은편이나 가격대비해 시설 서비스 객실 흠잡을때없어요

房間小 陽台大 性價比不高 早餐可以

Stayed for one night only. Modern style and looks fairly new, but the varnish is definitely already coming off in places. Found it completely soulless, no service at all, staff were nice enough, the room was claustrophobically small. Like a big city hotel room, anonymous and expensive, not what I am looking for in the mountains. Average breakfast. I will not be back.

Stayed here for four nights. It has a great location right by the bubble lift out of Flims, so just don your ski boots and up the slopes you go. Cannot fault the location. The hotel is in a complex (the Stenna Centre) with shops and a large supermarket if you need anything. Parking was provided in a roomy underground car park at a reduced rate of CH20 per day (compared to CH32) Rooms, which are not particularly large, are darkly decorated which makes the room quite claustrophobic (we looked at a junior suite which was much better, size wise). They have bathrooms that would not be to everyone's taste - they are open to the room with glass partitioning so you can see someone in the shower/on the loo! Our room had a large patio/terrace area outside the room which (if on slope side) got the afternoon sun. Generally the sleep quality was good and the hotel quiet (but it was very empty the week we went). Appears to be understaffed – came back one day to find room not done at 3.15pm - they do say your room should be cleaned before 3.30pm but when a hotel is empty and you vacate at 0930, you expect it to be ready when you return. The one thing we found disappointing was the staff - when we arrived the Reception staff were very unwelcoming and abrupt; in fact we were told not to interrupt! This continued for the first three days; clearly there is an issue in this area and maybe that is because of the attitude/lack of example from senior management. That said on our last day the member of staff on reception was charming and friendly. Food wise, breakfast was average and the only hotel we have stayed in where staff from the Stenna Centre (the complex within which the hotel is situated) and maintenance staff in filthy overalls are eating their breakfast in the hotel restaurant as customers. Not a good aspect!