The nature of my job tugs me on a global level thereby multiplying my human encounters. There is an enchanting list of souls I bumped into at Southern Sun Waterfront, which deserves to be italicized. The first point of contact is always with the excellent Concierge team. The latter are naturally friendly and they all immediately make you feel at home and genuinely welcomed. Check in was conducted swimmingly by a welcoming and smiling staff namely Petido, who made us feel at home instanter. She was also limned by her regardful and deferential nature. To boot, her attentiveness to details never went unnoticed. A special thank you to Mac, Pedro Kassanga, Yonela from Front Office who never failed to recognise me. They always welcome me happily and with a genuine smile. Moreover, they always engage in a conversation, thereby, making the stay even more memorable and pleasureable. Always a pleasure to meet them! It was also an honour and a privilege to be gladly and warmly welcomed by Candice Jones from the Restaurant/F&B. Highly professional, Candice Jones never failed to wear her genuine smile, be it with Her guests or fellow colleagues. But the best hotel staff I have met during all of my stays is Petido, who is a Front Office Manager I guess. Her passion to serve runs soul-deep. Her demeanour is self-effacing, gracious, and polite. She is invariably courteous and soft-spoken. This ever smiling and energetic Front Office Manager, left no stones unturned to ensure that the hotels standards and reputation are kept to their highest point. She is an examplary leader and a strong motivator. Her hospitality is unmatched and undivided. Keep the good job Ms Petido. Well done everyone! Can't wait to be in your midst in a couple of days! Yogesh ( Visited in April 2023, May 2023, Nov 2023 )
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