Protea Hotel Cape Town Tyger Valley

此次入住酒店體驗非常棒,環境優美,服務一流.交通方便,早餐豐富,房間很干淨,也很大.是一次很好的旅遊.

This is one of the worst hotels I have ever encountered. You can not complain about the service as there us no service! Breakfast, take your marriot points instead of wasting your time. You can do much better eating breakfast at McDonald's. Asked for a room with a tub, could not accommodate me. Only next day I had to move rooms. Ran out of bacon for breakfast, twice, not butter, only margarine, very poor selection for breakfast. I asked them to keep a dish for me to eat the next morning, needless to say, it disappeared overnight. As platinum marriot you always get a choice of a welcome gift. I had no choice, in my room was a packet of chips, coffee filter. Cookie and a card. I do not eat anything with sn expiry date of 2 weeks or more. Very poor service. Avoid this hotel if you can.

I had a January 2024 conference at Stellenbosch Business School, and our Association gave a great rate at this hotel (only 1230 ZAR, including all taxes). At the current USD exchange rate, that was only $65. Because I didn't want to spend a lot of time commuting back and forth for those conference days, and because our conference also paid for the shuttle bus between the conference hotels and the conference venue, I decided to book this hotel for two nights. There are only a handful of written/detailed reviews in the past 4 years here on TA, and so I want to add mine here. (A note to Bonvoy members: Do note that you only get one ENC per 2 nights stayed. If in doubt, feel free to google "Protea and ENC"...) Here are the pros: (1) The price is indeed cheap. (2) The staff is very kind. (3) The breakfast is good enough, with a few different kinds of sausages, a few different kinds of cereal, a few different kinds of bread/pastry, a few different kinds of fruit; and a couple different kinds of juice. (Bonvoy members: Platinum and above gets you free breakfast buffet.) (4) The on-site restaurant's 'a la carte' is OK enough if you're hungry, but I wouldn't have two dinners in a row there. The menu is not extensive, and also my pasta was a bit overcooked. (5) The room does have a small safe. Here are the cons: (1) Half of the hotel's rooms are just 15m from the highway. On a Sunday night, you're gonna hear a lot of road noise. It was the kind of noise that my earplugs couldn't block very well. If you scroll through the pictures here on TA, you'll see some pictures of that traffic. Those pictures are basically taken *from the room's window*. The cars are really that close! So if you are a light sleeper, and you care about sleep, this hotel is basically not for you. (2) Exactly half of the rooms are on the ground floor... meaning that just about any hoodlum could readily break the glass window of your room and enter if they wanted to. If that thought gives you anxiety, then I'd think twice before booking this hotel. (3) In the evening and late night (after ~9pm), I couldn't reach any front desk staff via the room's phone. (4) In the pictures, it looks like the room is carpeted. I don't think most of the room's are carpeted; my room #145 had a wood laminate floor, and it was pretty filthy. I mean, housekeeping doesn't appear to mop the floors very well, if at all. There are no slippers provided, so on Night #2, I put one of the bathroom towels on the floor and waddled/shimmied around on top of the towel to keep my feet clean. (5) I have Titanium Marriott status, and on Tuesday morning, they wouldn't grant me any kind of late check-out. I had to check out by 11am. They told me that there would be a 300 ZAR penalty per hour, if I checked out after that. (6) There's really nothing within walking distance; go ahead and take a look at the neighborhood in Google Maps, there's nothing to do or see if you have no car. (7) There are

With a host like Jesse, you cant go wrong! Thanks for the tips and the fabulous service! You made our evening memorable!! The food suggestion’s were here n par, we recommend you ask Jesse before you order.

The place was amazing. Highly recommend for those going on business trip. People are always keen to help anytime. The food and hospitality are keywords. Thank you for being an amazing team like that and for making people happy with a smile even after a long day.

No generators during loadshedding. No electricity for hours. One would think in this day and age this problem would have been addressed years ago. Wont return to stay here in future. Staff friendly and food good but unfortunately this single poor item does not justify the price paid for ( a very old room by now)

We had our Christmas lunch here today. A Christmas lunch is always special and filled with emotions, so our expectations was quite high. It was well organized, both the experience and the food was great. A real memory maker. We will certainly be back next year

我從沒遇到過如此友好，細緻的酒店員工。他們非常熱情，服務高效。房間舒適，乾淨，大小合宜。酒店性價比很高。早餐很美味，他們還為我們特別準備了清真食物。當時開普敦天氣很熱，所以酒店員工給了我們很多飲用水。我們睡得很好。這裏的日落很美。

我從沒遇到過如此友好，細緻的酒店員工。他們非常熱情，服務高效。房間舒適，乾淨，大小合宜。酒店性價比很高。早餐很美味，他們還為我們特別準備了清真食物。當時開普敦天氣很熱，所以酒店員工給了我們很多飲用水。我們睡得很好。這裏的日落很美。