Avis : EasyHotel Cardiff

Réponse de l'établissement: Dear guest, Thank you very much for providing this positive feedback. We are very delighted to see that you had a great stay at our hotel. Our team is proud to receive this great score and we see it as a big compliment for our hard work. We look forward to welcoming you back to easyHotel soon. Team easyHotel Cardiff

Réponse de l'établissement: Dear Guest,Thank you for choosing to stay with us and for taking your time to leave us a review.We are glad you enjoyed the air conditioning and location, and that our staff were very welcoming to you!We are sorry to hear that your stay was not what you expected from us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff

Réponse de l'établissement: Dear Mo仔,Thank you for choosing to stay with us and for taking your time to leave us a review.It's great to hear that you found our location convenient.A dirty room is not acceptable, and this is not the standard that we normally offer.Please rest assured that we will take appropriate measures to prevent future occurrence. We work closely with our housekeeping team, and we always rigorously report such valuable feedback. Our reception is available 24/7 to assist you with any issue during your stay, do not hesitate to inform them about the situation. We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff

Réponse de l'établissement: Dear guest, Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Cardiff

Réponse de l'établissement: Dear guest, Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Cardiff

Réponse de l'établissement: Dear Guest,Thank you for choosing to stay with us and taking your time to leave us a review. We are glad to hear that you enjoyed our location and clean rooms during your stay with us. We have taken your recommendations about toiletries into consideration and have passed it on to the relevant departments. It has been an absolute pleasure having you stay with us and we look forward to welcoming you again soon. Kind Regards,Team easyHotel Cardiff

Réponse de l'établissement: Dear Nguyen Linh Dan,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Cardiff

Réponse de l'établissement: Dear Guest,Thank you for choosing to stay with us and for taking your time to leave us a review.In line with our value proposition, we focus all our efforts in providing a comfortable stay to all our guests.Although we do not provide coffee and tea facilities in our rooms, you can find a hot drinks machine and our vending machines providing soft drinks and snacks at reception. Also, do not hesitate to go the reception to ask for their recommendations for great local restaurants nearby. We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff

Réponse de l'établissement: Dear guest,Thank you for choosing to stay with us and for taking your time to leave us a review.It's great to hear that you found our location convenient and our staff friendly.A dirty room is not acceptable, and this is not the standard that we normally offer.Please rest assured that we will take appropriate measures to prevent future occurrence. We work closely with our housekeeping team, and we always rigorously report such valuable feedback. Our reception is available 24/7 to assist you with any issue during your stay, do not hesitate to inform them about the situation. We hope to see you again soon in any one of our locations across Europe.Team easyHotel Cardiff

Réponse de l'établissement: Dear Tran Hung,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Cardiff

Réponse de l'établissement: Dear Michael,Thank you for choosing to stay with us and for taking your time to leave us a review.We are sorry to hear that the mattress did not meet your expectations. We totally appreciate that mattress comfort can be subjective and to fulfil our brand promise of providing a great nights sleep, our mattresses are procured from several well-known industry standard brands. We hope to see you again soon in any one of our locations!Team easyHotel Cardiff

Réponse de l'établissement: Dear Mehfil Badusha, Thank you for choosing to stay with us and for taking your time to leave us a review. We are happy to receive your feedback about our hotel and to hear that you received good service from our staff. We are sorry to hear about the inconvenience you faced with the rooms during your stay with us. Since the booking was made via third-party service provider, unfortunately, some of the information failed to transfer to our system. We are very sorry to hear that you experienced a technical problem in your room during your stay. We take your satisfaction very seriously and apologise for any inconvenience this may have caused to your stay. Rest assured that your feedback has been passed on to the relevant department to have this error thoroughly investigated. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. We hope to see you again soon in any one of our locations across Europe Kind Regards,Team easyHotel Cardiff

Réponse de l'établissement: Dear Guest,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Cardiff

Réponse de l'établissement: Dear Guest,Thank you for taking the time to leave us such a great review. We are glad to hear that you enjoyed our customized clean rooms during your stay with us. We also appreciate you highlighting the great service provided by our team; we will pass on your kind message to them. It has been an absolute pleasure having you stay with us and we look forward to welcoming you again soon. Kind Regards,Team @ easyHotel Cardiff