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31 janvier 2023
We stayed at this hotel, after not such a great stay at the Townhouse in Carriacou. It's in a great location, just off the beach in Hillsborough. Our parents were originally from Carriacou and we've been visiting for 35 years. Unfortunately as my parents have passed away and we're doing some repairs to the house, we had to find alternative accommodation so thought we'd stay at a local 'hotel'. Upon arrival, there was no one there. We were told to come back later, which by then, had someone to check us in. The rate had included breakfast, which was great, as we hadn't had this feature at our previous accommdation. Once I'd paid, I was told that there was no breakfast. They didn't have enough people and wasn't worth the person's while just cooking for two people. Fair enough, bit disappointed, but kind of got it. The room was basic, but with very strong and effective air conditioning. It wasn't very large, without anywhere to put our cases, or clothing as such, apart from a wardrobe. The fridge was tiny, the bin was small and only got changed once as no staff on the Sunday. I know Carriacou well, so I wasn't expecting Sandals, but still... The shower looked great, so was expecting a lovely hot shower, but of course got, at best, a cold to tepid temperature. More disappointment. Worst to come, there was no-one on site at night and it felt really scary as there was zero security. The light outside of our room didn't come on either. The 'ocean' view was the best. We had a broken down motorbike outside of our room and plain walls. I have no idea how they can call this a hotel. How, what, where?!!! No breakfast, even though we'd paid and clearly were never going to receive a refund? No security, nothing. I would not recommend staying here unless you literally only want a bed for the night, are on a diet and want a cold shower! Carriacou itself is absolutely beautiful, the people are wonderful - so find somewhere to stay that appreciates your money and understands what customer service actually means.
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