Carter Caves State Resort Park

We were accused of leaving burn holes in the sheets and charged $250. There was never a lit cigarette in the room so that is a lie. Speaking with customer service did no good. I feel like it’s just another way to rob the customer. I am very upset at the accusation and won’t revisit or recommend to friends.

Stayed at the lodge- tierney cavern restaurant service was nice but slow at times. Loved the pet friendly room we had. Putt putt golf course needed extensive work. Extremely poor course. Everything else was nice.

It was a nice room, the only downfall was the A/C unit kept messing up so it got very hot in the room, when I called the front desk they did immediately send someone and they did fix the issue; but then all nite the unit made this horrible noise everytime it kicked on. Other then that it was nice

From the checkin with Cassandra (also had previously spoken by phone with Cassandra prior to arrival to make a room location request, she was wonderful then, too) and Alyssa (newbie staff trainee) along with asking advice with front desk Karli the next night(she gave us excellent directions and suggestion about other local places to visit) the 2 Welcome Center staff members (forgot to note names), the lodge restaurant hostess, waitress and cook (such a great experience of service with quality and quantity of the food- lightly corneal coated fish dinner one of best), Bat cave tour guide Jamison (such an excellent job with her fun interaction with the us while delivery on an amazing education of cave history) everyone was superbly dedicated above and beyond to make sure our experience at Carter Caves was memorable not only for the uniqueness of the beautiful wonders of the 7 natural bridges ( also told by Cassandra to take the short trail behind the welcome center to the largest natural circular bridge, if you only visit one, because of its extended size and curvature with walk thru ability it’s more picturesque) and the different cave options to tour, all set in the beautiful Eastern Hills of Kentucky….. the trip became so much more enhanced and delightful with the generosity of the experiences we had with every interaction with the staff whom genuinely feel like they are welcoming you into their home and family for a few days! Wonderful experience especially memorable!

I am a hiker and love the many trails at thus site. This state park has a lot of wear and tear. It has paint and upkeep issues.

Really cute room and excellent location. Could use some updating, painting, etc. but overall excellent time and stay!

We loved the cabin we stayed in! 2 bedroom, 2 baths, clean with all the pots, pans and dishes we needed in the kitchen. We enjoyed a fie in the fireplace one evening with easy access to firewood and starter at the lodge! The cave tour was fun for adults and 6 yr old child! The tour guide was great with our 6 yr old, who had many questions, answering them all with patience and a great listening ear and sense of humor! The benches at the playgound near the lodge need painting or to be replaced. Better signage where road splits between lodge and cabin roads would be helpful especially when arriving after dark. That is the only criticism I have

Do not stay here 4 days 3 nights no problem. With the bill. First night no power.next day no cook for breakfast.nexr day cook there. Cost more than cracker y Morehead KY. No heat no hot water. No microwave. Best part one staff tried take off my tire on my car last night there. Could of killed use on way to Lexington next day.

The area around the lodge is beautiful! I didn’t have time to hike any trails or visit the caves but I definitely plan on doing so in the future.