We have come before and reviewed before but it’s wonderful to find that some things never change … such as the welcome … the kindness and attention from staff old and new … the delicious food at dinner and at breakfast … the genuinely homely atmosphere … and, I’m afraid, the truly terrible joke on the back of the breakfast menu … but seriously The Hand has a special ability to attract, train and encourage the skills of some wonderful staff. That has to be fostered by those at the top who really know how to treat people, one of my favourite places
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