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Réponse de l'établissement: Dear Mr. Andrew, Thank you very much for your generous feedback. We’re delighted to hear that you were impressed with your stay, and that the room, spa facilities, and convenient location all contributed to a positive experience. It’s especially rewarding to know that even our most affordable accommodation exceeded your expectations. Your kind words are truly appreciated by our entire team, and we look forward to the pleasure of welcoming you back in the near future.Best Regards, Guest Relations Team

Réponse de l'établissement: Dear Valued Guest,Thank you so much for your kind words and glowing review! We're thrilled to hear you enjoyed your spacious room and the view. It's also wonderful to know that Maja left such a positive impression with her friendliness and helpfulness – she truly embodies our commitment to exceptional service.It was our pleasure to have you as our guest, and we’re delighted that you loved your stay. We hope to welcome you back in the future for another fantastic experience!Best regards,Guest Relations Team

Réponse de l'établissement: Dear Valued Guest, Thank you for sharing your feedback! We’re thrilled to hear that you enjoyed the modern design of the room, the cleanliness and warmth of the bathroom, as well as the attentive service. We also appreciate your thoughts on the front desk, and we will certainly take your feedback into account as we strive to enhance every aspect of the guest experience. We look forward to welcoming you again and making your next stay even better!Best Regards, Guest Relations Team

Réponse de l'établissement: Dear Mr. Angus,Thank you for your feedback. We're glad you enjoyed the spacious, new rooms and quality bathrooms, as well as the excellent service from our luggage and parking staff.We apologize for the difficulty in finding our entrance and the high parking fee. We will work on improving signage and review our pricing.We regret that the front desk service was not up to par and will address this with our team.We appreciate your comments and hope to welcome you back for an improved experience.Sincerely,Guest Relations TeamIC Ljubljana