Pan Pacific JakartaN° 11 de la catégorie « Hôtels Premium » à Jakarta-Centre
Jalan M.H. Thamrin, Tanah Abang, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10230, Indonesia
Voir les informations sur l'hôtel
Chambres (64)
Tout afficher
9.5/10
AGuyfromKL
10/10
Dannyw92
À ne pas manquer (10)
Tout afficher
Extérieur (5)
Tout afficher
10/10
danilafire
10/10
또쩨
Restauration (29)
Tout afficher
9.5/10
AGuyfromKL
9.0/10
Invité
Loisirs et amusements (13)
Tout afficher
10/10
flightops_av
10/10
또쩨
Espaces Affaires
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Espaces publics (17)
Tout afficher
10/10
Abo
10/10
Yeziwuhen
Mises en ligne par les utilisateurs (105)
Tout afficher
10/10
Neo Jiun Jeen
10/10
Fide Tan
10/10
Invité
10/10
Erick
9.5/10
D4HL14
10/10
flightops_av
À proximité de l'hôtel (21)
Tout afficher
10/10
Erick
10/10
Hung Seng
Autres photos de l'hôtel (40)
Tout afficher
10/10
Invité
10/10
Vins Stay
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1 nuit
Avis des voyageurs
9.4/10
Extraordinaire
109 évaluation
Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement9.4
Commodités9.3
Service9.3
Propreté9.7
Puteri
Chambre classe affaire
Séjour au avr. 2025
En couple
5 évaluation
10/10
Exceptionnel
Publiée le 22 mai 2025
Hotel is wonderful and clean, definitely a good location if you would like to go Grand/Plaza Indonesia! would come again! they provide free shuttle service as well!
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for sharing your feedback with us. We are delighted to know that you had a great experience with us. We look forward to welcoming you back soon for another outstanding stay.Sincerely Yours,Sjefke JansenComplex General Manager
Pumpkin_Luv
Chambre premier
Séjour au mars 2025
Voyageur d'affaires
1 évaluation
10/10
Exceptionnel
Publiée le 1 mai 2025
Stayed here for 3 nights. Good hospitality from the staff.
Clean and new hotel. Highly recommended and definitely will stay here if I were to come Jakarta again.
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for your 5-star rating! We are delighted to know that you had a great experience with us. We look forward to welcoming you back soon for another outstanding stay.Sincerely Yours,Sjefke JansenComplex General Manager
Utilisateur anonyme
Chambre de luxe
Séjour au mars 2025
En couple
6 évaluation
10/10
Exceptionnel
Publiée le 22 avr. 2025
Location is right at agora mall which is a new mall. Everything else was good, love that the hotel is on a very high level. will recommend!
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for sharing your feedback with us. We are delighted to know that you had a great experience with us. We look forward to welcoming you back soon for another outstanding stay.Sincerely Yours,Sjefke JansenComplex General Manager
AGuyfromKL
Chambre premier
Séjour au mars 2025
Voyage entre amis
4 évaluation
9.5/10
Extraordinaire
Publiée le 14 avr. 2025
I recently stayed at the newly opened Pan Pacific Hotel Jakarta, and I must say, the experience was a pleasant one overall. The hotel boasts stunning views of the city skyline, offering a perfect backdrop whether you're relaxing in your room or enjoying the shared spaces. The ambiance is elegant yet modern, making it a very nice place to stay, especially for those looking for a comfortable and stylish getaway in the heart of Jakarta.
The hotel’s location is also a major plus – strategically situated near various malls and points of interest, it’s perfect for travelers who love to explore the city’s shopping and entertainment offerings.
However, there’s room for improvement in terms of guest service and event management. During my stay, several areas of the hotel were inaccessible due to private events, which was a bit disappointing. The breakfast café was relocated to a different room to accommodate a private party, and unfortunately, some food items were unavailable due to the temporary setup. While I understand the need to host events, I do hope the hotel will consider better planning to ensure guests are not inconvenienced, especially when paying for a premium experience.
That said, I still had a great stay overall, and I believe the hotel has strong potential as it continues to fine-tune its operations. I would definitely recommend Pan Pacific Jakarta, especially for those looking for a new luxury hotel with incredible views and easy access to many of Jakarta’s top attractions.
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for taking the time to share your recent experience with us. We are truly delighted to hear that you enjoyed your stay and appreciated the stunning city skyline views, our elegant yet modern ambiance, and the hotel’s strategic location in the heart of Jakarta.Your kind words about the overall comfort and style of the hotel mean a lot to us, and we’re pleased to know you would recommend us to fellow travelers.We also sincerely apologize for the inconvenience you encountered due to private events during your stay, particularly the temporary relocation of the breakfast venue and the limited availability of certain food items. Please be assured that we take your feedback seriously, and we are actively working to improve our event planning and guest services to ensure a seamless experience for all our guests.Thank you once again for your valuable insights and for recognizing our potential. We look forward to welcoming you back in the near future and providing you with an even better experience.Sincerely Yours,Sjefke JansenComplex General Manager
ZCN
Chambre premier
Séjour au fév. 2025
Voyageur d'affaires
1 évaluation
9.5/10
Extraordinaire
Publiée le 26 mars 2025
Service and location is excellent, the breakfast is the best I have and the restaurant is perfect
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for sharing your feedback with us. We are delighted to know that you had a great experience with us. We look forward to welcoming you back soon for another outstanding stay.Sincerely Yours,Sjefke JansenComplex General Manager
flightops_av
Chambre de luxe
Séjour au janv. 2025
Voyageur d'affaires
5 évaluation
10/10
Exceptionnel
Publiée le 14 mars 2025
New hotel, very clean and comfortable room that was well appointed. My room was on the 85th floor! I didn’t use the swimming pool and gym but the facilities looked great. Good service from the reception team, well done!
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay in our clean and comfortable rooms, and we hope the stunning views from the 85th floor made your visit even more memorable. It is also heartwarming to hear that our reception team provided you with excellent service—I will be sure to share your kind words with them as they take great pride in making our guests feel welcome.We truly appreciate your support and look forward to welcoming you back for another wonderful stay. Next time, we hope you have the opportunity to enjoy our swimming pool and gym as well! Please let us know if there is anything we can do to make your next visit even more special.Sincerely Yours,Sjefke JansenComplex General Manager
Utilisateur anonyme
Séjour au janv. 2025
En famille
17 évaluation
10/10
Exceptionnel
Publiée le 28 fév. 2025
The service is overwhelming in this hotel, they always very kind, helpful for our traveller. The front desk also very helpful that help me to solve when I out of cash but I need to pay the ehailing fee. They always having a smiling face to every customer. The room also been upgraded for us. The city view in the room is breathtaking so I would strongly recommend this hotel again.
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for your heartwarming review. We are truly delighted to hear that our team provided you with exceptional service, from their kindness and helpfulness to assisting you at the front desk during your travels. It’s wonderful to know that you enjoyed your upgraded room and the breathtaking city views.Your strong recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay.Sincerely Yours,Sjefke JansenComplex General Manager
danilafire
Chambre classe affaire
Séjour au janv. 2025
Seul
1 évaluation
10/10
Exceptionnel
Publiée le 17 fév. 2025
Amazing hotel. It’s super new, rooms are extremely clean. A lot of quality amenities provided. It was quiet, so I was able to have a good sleep. Location is perfect. Will definitely book again!
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for your wonderful review. We are thrilled to hear that you had an amazing stay and appreciated our modern facilities, pristine rooms, and high-quality amenities. It’s also great to know that you enjoyed a peaceful and restful night, as well as our prime location.We truly appreciate your kind words and are delighted to know that you plan to stay with us again. We look forward to welcoming you back for another exceptional experience!Sincerely Yours,Sjefke JansenComplex General Manager
Erick
Suite junior
Séjour au janv. 2025
En couple
1 évaluation
10/10
Exceptionnel
Publiée le 15 fév. 2025
Excellent hospitality standard. Great view and nice interior. Friendly and helpful staff throughout the stay. One downside is a little bit hard to get taxi/grab/gojek.
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed our hospitality, stunning views, elegant interiors, and the warm service provided by our team. Ensuring a memorable and comfortable stay for our guests is always our top priority.We appreciate your feedback regarding transportation accessibility and understand the importance of a seamless travel experience. We will explore ways to improve this for our guests in the future.We look forward to welcoming you back for another wonderful stay!Sincerely Yours,Sjefke JansenComplex General Manager
Vins Stay
Suite junior
Séjour au janv. 2025
En couple
5 évaluation
10/10
Exceptionnel
Publiée le 13 fév. 2025
Perfect, did it for a birthday, was very warm-welcomed and prepared specially. Pacific Club is a must when you come here, breakfast are as delicious as before.
Traduire
Réponse de l'établissement: Dear Valued Guest,Greetings from Pan Pacific Hotel Jakarta!Thank you for choosing to celebrate such a special occasion with us! We are thrilled to hear that you felt warmly welcomed and that our team made your birthday celebration a memorable one. It’s wonderful to know that you enjoyed the exclusive experience at the Pacific Club and that our breakfast continues to impress.We truly appreciate your kind words and look forward to welcoming you back for more exceptional moments in the future!Sincerely Yours,Sjefke JansenComplex General Manager