Évaluations de Four Points by Sheraton Jakarta Thamrin

The services at the hotel were excellent. We enjoyed the fitness facilities and dinner offerings, which were both of high quality. The staff were exceptionally welcoming—their smiles were like sunshine, and it was evident that they are well-trained and dedicated to providing a positive guest experience. However, I was not entirely satisfied with the room. It had a large pillar in the middle, which was inconvenient and affected the overall layout. Additionally, the room was quite noisy throughout the day and night due to heavy traffic outside the windows. To make matters worse, it seemed that part of the hotel was undergoing renovation during my stay, and the constant noise from electric hammers was disruptive and made it difficult to relax. Despite these issues, I was so impressed by the professionalism and warmth of the staff that I convinced two of my colleagues to switch to your hotel for their stay. The well-trained team truly made a difference and left a lasting positive impression.

Room is good. Just still under construction so a bit noise. However, they provide the earplug. Overall good stay at this hotel.

very friendly and helpful staff. good location, very near to Tanah Abang and Sarinah. Love the breakfast, lots of varieties and taste good. Also walking distance to shopping mall. Good facilities and very clean.

We had a few issues with our room this time. The pillar located at the edge of the bed made it inconvenient to move around, and the proximity to the toilet was a bit of a challenge. Additionally, we noticed that the linen and towels had an unpleasant odor. We hope that you can improve the cleanliness and hygiene standards in the rooms to provide a more comfortable stay for your guests."

Location is good, but inaccessibility with odd-ehven restriction. Cleanness has not been good. Hotel needs renovation. Staff service was very good. Rooms facing the Main Street are very noisy. Lower than expected indeed.

Good place for business. Nearby amnesties and friendly staff.

i really like the service, their kind and helpfully. Farhan help me to check in and so helpfull. Thank you for the service and good vie, maybe I'll come back to fourpoints

The accommodation is strategically located- lots of eateries, restaurants, malls and easy access to transportation. The staff provides excellent service. Once I left my handphone on the sofa near reception. They kept for me and I am very grateful to them. Highly recommended stay! Kudos to Four points!

I have spent 3 days! The staff is very nice is the service is very good!

the location is really good, the reception staff offers good service. expected more in terms of facilities and cleanliness

All is good except for the noises coming from the road. Superb location.

Location all good and well maintained but noise from the road is terrible.

The location is perfect, right next to the Grand Hyatt Hotel and a shopping mall.

Good place to live, and it's easy to call the Grab too. Only issue is the noise from outside since it's too close to the main street I guess.