Orange Hotel, No. 228 Chengnan West Road, Tianxin District, Changsha City, Hunan Province, Tianxin District, Changsha, Hunan, ChinaVoir le détail de l'hôtel
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1 nuit
Avis des voyageurs
9.7/10
Excellent
585 évaluation
Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement9.7
Commodités9.7
Service9.6
Propreté9.8
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Toutes les évaluations(585)
Évaluations positives(581)
Évaluations avec photos/ vidéo(122)
Déplacements aisés(118)
Services et équipements très appréciés(80)
Idéal pour le shopping(80)
À proximité du métro(67)
Grandes chambres(64)
Personnel d'accueil amical(64)
Petit déjeuner délicieux(27)
Bonne isolation acoustique(14)
Évaluations négatives(4)
YNNEP
Chambre lit queen supérieure
Séjour au mai 2025
En famille
9 évaluation
10/10
Exceptionnel
Publiée le 28 juin 2025
Good location, nice spacious hotel, near to shopping street
Traduire
Réponse de l'établissement: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗, 祝生活愉快!
Utilisateur anonyme
Chambre lit queen de luxe
Séjour au nov. 2024
En couple
9 évaluation
9.5/10
Extraordinaire
Publiée le 29 déc. 2024
Exceptional Stay Near Huangxing Road Walking Street! 🌟
This hotel is a gem! Perfectly located just steps away from the bustling Huangxing Road Walking Street, it offers unmatched convenience for travelers. 🛍️✨
What really stood out was how spotlessly clean everything was – no trace of smoking smell anywhere, making it a breath of fresh air, especially for international guests. 🌬️🙌 The rooms are modern, cozy, and equipped with a top-notch air conditioning and heating system. Whether it’s a chilly 0°C or a milder 15°C, you’ll stay warm and comfortable. ❄️🔥
If you're seeking a welcoming and smoke-free environment for your travels, this hotel is a fantastic choice! 🏨🌟 Don't miss it!
Traduire
6/14
Réponse de l'établissement: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
abree wong
Chambre supérieure (2 lits)
Séjour au nov. 2024
En famille
5 évaluation
10/10
Exceptionnel
Publiée le 20 janv. 2025
I am glad I booked this hotel. This is the first time I stayed in Orange. The location is near to the pedestrian shopping belt, subway station and there are many eateries nearby. I especially appreciate the self-service laundry room which was not crowded every time I was there. I also enjoyed the numerous on demand free movies available on the TV network.
My son watched Finding Nemo which was out in cinemas before he was born! The service crew were polite tho' they don't speak english, but that's not an issue at all. There's a robot delivering stuff around and that's quite the norm in China nowadays. The only things that are not perfect are (1) smokers at the lobby, (2) hot water in shower not very consistent and (3) the payment QR code kept popping up on the TV screen. I would recommend this hotel to travelers. God bless you!
Traduire
Réponse de l'établissement: 尊敬的賓客:非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Utilisateur anonyme
Chambre supérieure (2 lits)
Séjour au oct. 2024
En famille
19 évaluation
9.5/10
Extraordinaire
Publiée le 24 déc. 2024
Great location as it is close to the pedestrian street and subway station, easy to get taxi as it's facing main road.
Very spacious and clean room, great personal touch on the room decoration!
Location of hotel is great. Many eateries around hotel and pedestrian mall is so near. As hotel is on main road, very easy to get taxis. Hotel lobby serves free coffee and orange juice. Room is very new and clean. Breakfast is just ok. The ladies at front desk are helpful and friendly, always greeting. The manager also gave us discount when we extended our stay. Very happy with our stay at Orange Hotel! Great location and excellent service!
Traduire
Réponse de l'établissement: Dear Guests,Thanks for choosing our hotel and taking time to give us tihs good review! We are so glad to know that you enjoyed your time with us, we will keep trying our best to make all of our guests have a rewarding stay.Thanks again and warmly welcome you back next time.
Ka CWS
Chambre lit queen de luxe
Séjour au fév. 2025
Affaires
13 évaluation
10/10
Exceptionnel
Publiée le 28 mars 2025
Room is big and clean, and in great location. There are many shopping and food options nearby. The hotel gave me discount for breakfast due to my long stay. Great service.
Traduire
Réponse de l'établissement: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Soi Lam
Chambre familiale
Séjour au nov. 2024
En famille
6 évaluation
10/10
Exceptionnel
Publiée le 22 déc. 2024
The location is perfect, just next to the shopping street. The service is fast and friendly, would come to this hotel again if go Changsha
Traduire
Réponse de l'établissement: Dear guests: I am very happy to know that I have left such a good impression on you from your message. I hope you can continue to pay attention to us in the future and tell us more about your feelings and experiences when you check in in the future. We look forward to your next visit!
Siaw Sean
Chambre lit queen de luxe
Séjour au mars 2025
En famille
4 évaluation
8.5/10
Très bien
Publiée le 30 juin 2025
Overall staying experience is 4/5
Traduire
Réponse de l'établissement: 您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗, 祝生活愉快!
Réponse de l'établissement: 尊敬的客人:非常抱歉此次入住讓您有了如此糟糕的體驗,更抱歉因為我們的服務問題讓您對桔子酒店失去了信任,這是我們最不願看到的。關於您提到的前台多次引導註冊會員的情況,我們已經第一時間核查並嚴肅批評了相關員工,這完全違背了我們“尊重客人意願”的服務準則,後續會加強員工培訓,杜絕此類過度推銷行為。12點準時致電提醒退房的方式確實不妥,本意是怕您錯過時間產生額外費用,卻忽略了溝通的温度,我們會調整提醒方式,提前通過更柔和的方式告知,給您留出充足的整理時間。窗户透光問題我們已記錄,會立即安排工程部門檢修處理,確保後續入住的客人能有舒適的休息環境。