Photos de Allure Hotel

Réponse de l'établissement: Dear Valued Guest,We are deeply disheartened to hear that your stay with us fell so far below your expectations and ours. Your experience does not align with the standards we strive to maintain, and for that, we extend our sincerest apologies.It is distressing to learn about the condition of your room, particularly regarding cleanliness and the presence of a smoking odor in a non-smoking room. We understand how crucial it is for our guests to have a comfortable, fresh, and properly sanitized environment, and we clearly fell short in delivering that to you.Regarding the breakfast, we regret that it did not meet your expectations or provide the variety and quality we aim for. A nutritious and satisfactory breakfast is fundamental to starting the day right, and we acknowledge that we failed in this aspect of your stay.The mention of the property's surroundings and the state of the pathway is also of great concern. We are committed to ensuring our guests' safety and comfort both inside and around our premises and will take immediate steps to address any such issues.Your feedback serves as a stark reminder that we must do better, and we assure you that we are taking your review very seriously. Our management team is being notified immediately to initiate improvements across all mentioned areas, including a thorough review of our cleaning protocols, breakfast offerings, and overall guest experience.Once again, please accept our sincere apologies for your disappointing stay. We hope to have the opportunity in the future to restore your faith in our ability to provide a quality hospitality experience.Should you wish to discuss your stay further, please feel free to contact us directly.

Réponse de l'établissement: Thank you for your kind words! We're delighted to hear that you had a very good experience and found our staff to be friendly. Your satisfaction is our ultimate goal, and we're grateful for your positive feedback. If there's anything else we can assist you with, please don't hesitate to let us know. Looking forward to welcoming you again soon!Warm regards

Réponse de l'établissement: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life!

Réponse de l'établissement: 感謝親對我們的肯定，小鹿一直追求將服務做到最好，為了讓您有更安心舒適的體驗，小鹿特意準備了幾十種您住店期間可能會需要使用的物品，和在您家裡一樣方便呢！期待您的再次光臨！

Réponse de l'établissement: 感謝親對我們的肯定，小鹿一直追求將服務做到最好，為了讓您有更安心舒適的體驗，小鹿特意準備了幾十種您住店期間可能會需要使用的物品，和在您家裡一樣方便呢！期待您的再次光臨！

Réponse de l'établissement: 尊敬的賓客：很高興您在酒店度過了一個美好的假期，您的點評是對我們服務最佳的肯定與鼓舞。熱忱期待您的再次光臨，我們會繼續努力做得更好，力爭給客人最滿意的服務體驗，我們一定會做到更好爭取您下次完美的五分！祝：安好！

Réponse de l'établissement: 感謝您的喜愛與肯定，我們店偏原木風，還有個露營風庭院，很適合拍照打卡呢，坐下來喝杯咖啡很愜意哦，期待您下次入住！

Réponse de l'établissement: 尊敬的賓客：您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！

Réponse de l'établissement: 感謝您的喜愛與肯定，我們店偏原木風，還有個露營風庭院，很適合拍照打卡呢，坐下來喝杯咖啡很愜意哦，期待您下次入住！