Jian Ming Zhao
18 février 2024
Ii recently had the pleasure of staying at Hans XiHu for a three-day trip, and I am thrilled to say that we made the right choice. From the moment we arrived, it was clear that we were in for a fantastic experience.
First the hotel is small but clean. Our balcony room was well appointed with modern Chinese accents. This addition was a delightful touch and provides a serene space to relax and rewind after a full day of exploring.
The location of the hotel was another highlight. Situated in a busy yet safe area, we found ourselves surrounded by a plethora of restaurants and shops, making it convenient to find dining options and explore the local scene. Additionally, the proximity to a park with a small lake was a delightful surprise. We took advantage of this by enjoying peaceful mornings in the park before embarking on our daily sightseeing activities.
One of the standout features of the hotel was the complimentary laundry service. This amenity was a welcome surprise, and we took full advantage of it by submitting 15 pieces of clothing for laundering. To our delight, the laundry was returned to us on the same day, washed and neatly folded. This level of service exceeded our expectations and made our stay even more convenient.
However, what truly set this hotel apart was the exceptional service provided by the front desk staff. They went above and beyond to ensure our needs were met. From providing valuable recommendations for local attractions and restaurants to going the extra mile in making reservations for us, their attentiveness and genuine care made our trip more meaningful and memorable.
Overall, our experience at Hansi Xihu was highly satisfying. The combination of a clean and comfortable environment, a convenient location, surprising amenities like the complimentary laundry service, and the outstanding service from the front desk staff made our stay truly memorable. I highly recommend this hotel to anyone seeking a delightful and personalized experience.
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