Avis : Ramada Plaza by Wyndham Charlotte/South End Airport

You get what you pay for they double booked our room so someone walked in on me and my family that was annoying and we got a refund

Was loving the place until someone else was checked into my room and even got a working key to come into my room while I was naked . Front desk completely disregarded the issue

My review is for trip.com I didn't even stay there and i didn't give me my money back and I tried to change the dates and u wouldn't work with me..I had to stay in the airport for 24hrs ..u guys are horrible not the hotel

Cheap but no free breakfast. Free transport provided to Charlotte airport

Friendly staff, great location, and very clean establishment. Will stay again soon.

酒店很大，有點破舊

Agradable el ambiente

環境一般，酒店名改了差點找不到，比較不衞生，還是不建議入住

本次入住的是三樓，窗子不能打開通風，有點小味道，總體來説還行，有班車到機場，周邊的環境一般，Uber打車到奧萊店大概10-14美金

不錯，感覺還可以 就是這個位置有一點點偏，然後住的也就還行. 沒有什麼特別的感覺，畢竟地方也不是市中心，然後我丟了一根線 回來再找的時候前台就跟我説沒有找到….

這酒店很大，但是感覺很舊了。很多設施都比較舊。 Wi-Fi更是，房間完全沒信號。 位置也不好找，酒店藏着內街裏

還可以吧，畢竟價錢不貴。服務員不錯。

都比較差，無語。

We stayed here because our flight was delayed and I had points to book the room. I made the decision to stay here from the higher reviews online. Imo the rating needs to be closer to a 2-2.5 rating, no higher. I would first like to compliment the staff. I was able to call for a free shuttle from the airport around midnight. The driver, Hassan, was very courteous and drove us to and fro the airport. The man at the front desk was very polite and helpful. There also appeared to be a security service patrolling the property which didn't appear to be that busy. I didn't see anything shady going on or notice any partying out of the rooms so that's a plus. The property is very large and checkin for ramada is the same desk as Clarion. There is a large banquet hall between hotels so you can get lost if not careful. This property is reminiscent of large hotel convention centers from the 80s. However, this place either needs to have millions spent on remodeling, or torn down and start over. We did notice a massage parlor on-site near the front desk in the maze between buildings. Not sure what that is all about but certainly makes one wonder. Our room was barely passable for a 2 star property. The bedding and bathroom were very clean. The rest of the room could use some work. As far as any pest problems in the room, i didnt do a thorough inspection but it was definitely dusty behind the bed. Many rooms between our walk appeared to be under renovation. The banquet hall had a faint odor but unsurprising for a property of this size and age. There was large pool outside that looked like it hadn't been cleaned in awhile but not totally abandoned. I did see a housecat near the pool, perhaps they patrol the grounds as well. Overall the place has some potential but would likely need millions in upgrades to compete with newer hotels. If I was in a jam with flights and packed lightly I would probably stay there again if the price was right due to the shuttle access and overall cost. Hopefully the ownership will make improvements to the property in the future.