We were in a group of 2 couples, happy to stay in a chateau/winery as it would be one of the highlights of our trip. The pictures of Chateau the Montrachet were really nice. We stayed there for one night, on 24th of January of 2022. At the beginning, we thought it weird, a big property saying we should check in between 3pm and 6 pm, otherwise wouldn’t have anyone in the reception area to help us with the checkin. We arrived at 4:30pm, as requested, had a wine tasting, paid an expensive stay of €250 per room, bought wine in the store and got into the property. There was nobody there. The reception lady showed us how to get in the property and how to lock the doors and left. There was no food available neither. At 11:30pm we were heading back from dinner and got at the property. There were just the 4 of us, which made us feel unsafe. I took my pair of boots in the car and brought it into the house to use them early in the morning, as we had plans to live by 9am. We had breakfast and I couldn’t find my boots. At this time we were not alone anymore. There was the kitchen lady and her son (who she said was an internet service guy and it turned out he was her son). I kindly asked the kitchen lady to help me finding my pair of boots. She started laughing and said I should’ve never leave anything outside of my room. Again - we were alone in the property the night before and I’m 100% sure I brought them to the property at 11:30pm. As that happened, we needed to change our plans, trying to find my boots and stayed in the property until noon, loosing the schedule of the day. Now I feel frustrated. As I payed a huge amount to feel harmed and unsafe. In case of a fire - who would help us? Lack of electricity? If someone invades the property? Besides of these, They didn’t solve the mystery of my boots, which I can’t accept it. Not even a security camera they have there to help us find out this problem and help the clients with the feeling of some safety. I’m tremendously regretted to pay a high fare and be stolen.
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