SummerFlats High-altitude Design Apartment

Évitez la foudre ! ! Ce n’est pas du tout un hôtel ! Pas un hôtel ! ! Ne vous laissez pas tromper par les photos ! ! Bien que l'emplacement soit bon, l'hygiène est vraiment médiocre et les serviettes sentent mauvais ! Mes pieds sont tout noirs quand je marche sur le sol après avoir enlevé mes chaussures. Le couloir est super effrayant et sale. Les plats à emporter ne peuvent pas être livrés à la porte, je dois donc descendre pour les récupérer à chaque fois que je commande des plats à emporter. J'ai peur d'un couloir aussi effrayant, mais je dois descendre pour prendre les plats à emporter ! Nous avons dû nous rendre à la réception pour repasser la carte de la chambre après minuit pour entrer. Nous ne savions pas que nous ne pouvions pas entrer ! J'ai appelé le magasin mais personne n'a répondu ! Tant que vous réservez une chambre et payez un acompte, il n'y aura pas de service ! Ces B&B prétendent qu'ils nettoient tous les jours, mais en réalité, personne ne nettoie les chambres qui n'ont pas été occupées. Ils ne nettoient les chambres qu'après l'enregistrement et le départ de quelqu'un ! Je n'ai jamais vécu dans un endroit aussi mauvais ! Désolé pour le prix !

Simply amazing. From the moment we arrived, our host XiaoXia made us feel so warm and welcome. She greeted us personally in the lobby and even went above and beyond to help us with an event we needed assistance with — we really appreciated her kindness and initiative. The room was super cozy and even came with a projector, which let us enjoy both Chinese and Western movies from the comfort of our bed. As lazy travellers, we actually found ourselves enjoying quiet nights in more than exploring — and this setup made it perfect. Another great plus: the room had a washing machine! It made doing laundry really easy and convenient, especially during a longer stay. Location-wise, the hotel is right in the heart of Chengdu — just a short walk to IFS Mall, Taikoo Li, and many other fun spots. We loved how accessible everything was. Lastly, the refund for our deposit was processed in less than six hours after check-out. Super efficient and hassle-free. All in all, a fantastic stay with thoughtful touches and great service. Would definitely recommend to anyone visiting Chengdu!

The reception appeared to be for the hotel on the floors below and they have no idea who we were. A local bilingual lady called the helpline for us and eventually someone came down to show us to our room when the lift doors opened it was like a building site - on painted boards, someone had scribbled room numbers with a marker. We went in and there was no electricity and the man, who seems to have no idea about the flat at all had to call a couple of people to try to work out how to get the lights on. Another man arrived and the first one left he joined me to a WeChat group, gave me the door passcode, said he would leave an entry card which behind the flat number sometime that night, told us if we needed anything to message on WeChat before 6 pm and left. We looked around and unfortunately the kitchen was dirty, the bathroom was also grubby, the sink was cracked, the bathroom decor was falling off and held on with tape, they were damp patches and mismatched paint patches and the air-conditioning only worked in one room. This should’ve been a one room flat with the biggest bedroom being the original living room, because it had sliding doors to a small balcony and the living room was small and had one very high up window. It was probably originally meant as a dining area.  one bed was okay, the other was so hard that it was like sleeping on the floor on a roll mat. We had arrived in the city quite late and by now it was after 9 o’clock so I contacted.Trip who were sympathetic and helpful. We decided that we couldn’t stay there and moved to a hotel which we found for only slightly more money and a massive improvement in quality and standard. We still had to pay for the night we spent there but have had to pay a penalty of 50% of the charge for the other three nights. The manager messaged us saying that if we left it would result in “high liquidated damages” being charged. The towels and bedding were clean, which is why it gets two points for cleanliness. The location is the only redeeming feature about this place but it is not nearly enough to earn a recommendation. The photos included are a small selection.