Nangang Creative Hotel

goood

Very good 1 night stay near the airport as we had late arrival this hotel was conveniently located. Room and the amenities were adequate.

I am super disappointed at what the receptionist did to me. Last Friday I booked at the hotel and checked out on Sunday. My flight left me on Sunday and I checked out in a hurry, rushing to catch the next flight. I wrote on the translator that I am checking out and I had my friend’s sneakers with me who stays in Chengdu. I asked to leave them at the reception and my friend will go and fetch them. The lady at the reception said okay and seemed very understanding. Today my friend is at the hotel to fetch her sneakers and she’s told that they have been trashed because they only keep items for 5 days. Why didn’t she tell me from the day I was leaving the shoes? My information is already there, including my number. She could’ve called me before trashing them at least, if she really cared. Had she told me that they keep items for 5 days, I could’ve specified that to my friend or even find another alternative. She can’t speak English and the only way we could talk was through a translator, so she can’t even lie and say she told me because all the did was reading what I wrote on the translator and nodded her head, as if she understood everything. I’m really angry about this! That was so inhuman to just trash someone’s sneakers without even trying to contact me while you already have my number.

[English] I had a disappointing stay at this hotel. The room quality was below expectations, and while the location near the airport was convenient, it wasn't enough to make up for the negatives. The shower temperature was inconsistent, alternating between hot and cold. Additionally, I encountered very rude behavior from the front office staff. I had arranged for airport transport at 6:15 AM, but they knocked on my door loudly and rudely at 5:45 AM, waking me up unnecessarily. Overall, my experience was frustrating and I would not recommend this hotel. [Chinese] 我在这家酒店住得非常失望。房间质量低于预期，虽然靠近机场的位置很方便，但这不足以弥补缺点。淋浴温度不稳定，时冷时热。 此外，前台工作人员的行为非常粗鲁。我安排了早上 6:15 的机场接送服务，但他们在早上 5:45 大声粗鲁地敲我的门，不必要地吵醒了我。 总的来说，我的经历令人沮丧，我不会推荐这家酒店。

Everything was good👍👍👍

good job