5 star hotel, never. Our room had a bath with just a shower head on the wall. Started to run the bath whilst pottering about then went to check it and the water was freezing, the shower head had cold water coming from it and also the sink. Let the owners know so they "boosted the hot water" waited a while and was exactly the same. Cobwebs on the ceiling, room not made up after our first night and also cup's not cleaned after an evening cuppa, obviously no housekeeping here. The carpet where my was getting ready for the evening was stained and dirty, breakfasts were left as a number of our group weren't to to pleased with their black fried eggs. All in all not worth the money, nowhere near and had the cheek to charge us £220 for a 2 night stay. Needless to say that we as a party will not be staying there again and will be looking for alternative accommodation next year as we do this Chepstow trip annually. Stay well clear
Traduire