Ksar Massa

Reasons why this hotel is not a luxury one and should not have this prices. Should be half this price. ⁃ Room: No wifi Small ridiculous soap in the toilet. Bad smell coming from the toilet. Air conditioning machine goes on and off Old cupboards with no space for clothes No reading light only general light ⁃ Swimming pool The pool is beautifull but around the pool the chairs are old and dirty, looks like never cleaned. ⁃ Restaurant: The place is old, dirty, dirty table covers, sofas very dirty, all very old. Never renewed or taken care. ⁃ Food: is nice, well done. Except for the bread that was hard for breakfast. But it is too expensive for what it is! If you ask for coffee they bring horrible pot coffee with pieces, and if you want expreso you pay for it. Plus you don't get eggs if you want fruit. Never seen before. The wine list very expensive and you can't have a glass! You have to take a bottle. ⁃ Spa: hammam is broken! And to get into a jacuzzi you have to pay 50 euros! The other pool is very cold. ⁃ The building is old, dirty and needs painting and repairing. Also cleaning. The fountain in the reception looks so dirty it makes the whole place look dirty. The expresión that resumes this hotel is DEJADO in Spanish, which means forgotten and not taken care of. I strongly recomend they low their prices so people feel they are paying more what they get.