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We booked this property last minute on points. We had enough for a free night and paid for the additional night. We had a two queen bed room on the 4th floor. We usually stay at the Hampton Inn when we visit Moncton but, due to a problem with our reservation at Hampton, we booked this the night before we arrived. Overall, nice hotel. I liked the area. It did not seem sketchy to me at all. It was close to the downtown area which we liked because we could walk to dinner. Our room was nice. The two beds were very comfortable. Shower was great, lots of water pressure. Our fridge, as with the previous review, did not seem to work. The first night it lit up but nothing was cold. The second night it kept things cold, which is strange. One thing I noticed was that we had a coffee machine, but no cups. I had to go to the front desk for that. We didn't even have cups (other than the paper coffee ones I got from the front desk) for water. I found that very disappointing. I did not think I had to bring my own cups to a hotel, especially at the price this one was charging to stay at. I would booked this hotel again. I am hoping it is new and some of the kinks need to be worked out. Our first night we checked in, dropped out bags, and headed out for dinner. Upon our return, we noticed a face cloth stuck at the top of the shower, like it was left there to dry. We did not put it there, and we had no face cloths in the room. Very limited towels too (one towel for each of us and one hand towel to share, nothing else). We called the front desk for face cloths for the shower. Someone came up about 30 minutes later with two more hand towels, saying they did not have face cloths. We showered them the face cloth at the top of our shower. The person offered to take it, but she did not have gloves on and we had no idea who had left it, so we said no. I assumed someone might come in the next day while we were out to get it but they did not. We left it there. I was a little uneasy about a dirty face cloth in our shower. We did not touch it so it might still be there, who knows. This made me question the COVID protocol at this hotel. I included my Pros and Cons list here: Pros -Location, good for restaurants and window shopping -Great bed, although the pillows left something to be desired (one long 'body' pillow and two regular pillows. Very strange) -Relatively quiet. The people next door only woke up once when they came back late, early morning -Shower was good -Once you figured out the air conditioning, it worked well. First night was a little warm but second was perfect -Blackout shade on the window, great. -Front desk staff was great Cons -As mentioned, the dirty face cloth left by someone. -Not enough towels -No cups or mugs in our room for coffee or water -Carpet in our room not the cleanest -No face cloth to use -Fridge was strange, or did not work -The website says room service. It even says it on the phone but I presse

Stay away! I don’t write reviews often but I had to write one for this hotel. We stayed one night in a king room #416. The room was huge but very dark and dingy. The furniture has seen better days and the dump is the best place for it. The chairs in the room have no cushion left in the seats and they are faded and dirty. The carpet on the floors need replacing perhaps a good cleaning would help. There were red stains on the floor which we hoped were juice or wine but who knows. The bathroom was also very huge the tiles need a deep cleaning the corners have permanent dirt in them. Their shower is more of a mist it’s warm but definitely not hot. There is a huge gross stain in the shower along with cracked tiles. The walls had tape and stains on them from previous guest . We would have left but all the hotels in the area were full. I asked to speak to the manager in the morning but apparently he was much too busy. I did tell the staff I was going to write this review they seemed happy we were told they have heard this complaint many times and maybe management would listen if more people wrote reviews. Oh and we paid over 250$ for the night on this whole.

La première fois, il y a eu une bonne impression, très propre, l'enthousiasme professionnel des employés, 24 heures d'approvisionnement en eau chaude, café et thé, a résolu le grand problème avec de l'eau chaude et de la boisson, et Starbucks. Pour des raisons personnelles, je n'aime pas les rouler avec un lit, mais la plupart des hôtels à l'étranger sont comme ça.

It's like a one bedroom apartment. Clean. Good value for what your getting. Check in was smooth, no surprises. Complimentary water, tea, coffee and bathrobe. Full kitchen. Bed was a little to firm for me. I thought I took pic of bedroom but looks like I didn't :) We would use a Bower again. It was a good first experience.

L'hôtel est très proche de l'autoroute, et le petit-déjeuner servi pendant les périodes spéciales comprend de la viande, des œufs, du pain, des desserts, des yaourts, etc., ce qui n'est pas facile. Il est compréhensible que les prix des logements ne soient pas nettoyés tous les jours pendant la période spéciale. La piscine n'est pas grande ; manger et faire du shopping sont très pratiques et fortement recommandés.