Trouvez les meilleurs hôtels Castle Bromwich

En una visita reciente a Birmingham descubrimos este Castle por casualidad. Es un lugar magnífico, con encanto. El edificio principal, señorial, cuenta con la presencia de una historia imponente. El personal del hotel es superamable, especialmente Lewis que nos atendió desde el primer momento, habla un poquito de español, y se preocupó porque nuestra estancia fuese inolvidable. ¡Mil gracias! Muchas veces llevas la desagradable sorpresa de ver fotos perfectas de un lugar y cuando llegas no tienen parecido alguno. Aquí las habitaciones son tal cual ves en la foto.

!!BED BUGS IN BED AND FAECES IN TOILET BOWL IN HOTEL ROOM ON ARRIVAL!! I implore anyone NOT to visit this disgustingly filthy hotel. Forced to drive elsewhere to stay the night as there was no way my partner and I were staying overnight knowing we were sleeping among at least 5 bed bugs. Reception wasn't even open to suggest a room change. Tried calling 3 times too but no luck at all. When the manager replied to my facebook message the next day, she promised me a full refund, but I still have not even received my promised refund of almost £100 - £50 of which was a ”deposit” that we would supposedly get back in 24h (we visited in September 2023 so over 7 months ago now!). My partner has gone back to the premises 3 times since September to ask for the manager and to ask whether the refund is actually being processed, and not once has he managed to talk to her because she ”isn't around” - I thought this was a bit weird? Any other hotel/pub that I've been to has had the manager there most of the time... Four tracked letters, a note left in the manager (Donna)'s pigeon hole, and 3 visits later - still no money back in my account. Staff did not seem happy to be working there at all - seems to mainly be young girls...I wonder why?... Burns on the carpets in the room, walls are paper thin, window blinds were broken; just generally felt incredibly dirty. This hotel does not even deserve a place on any booking website. How can you happily sell a room to a customer when it contains bed bugs, broken items, burns on the carpets and faeces in the toilet? Especially when none of this is mentioned on the website! How dare you treat people in this way :( PLEASE DO NOT SPEND YOUR MONEY ON A BUSINESS LIKE THIS. This would have been so much easier if I was just given my refund (or if the rooms were actually at a decent standard of cleanliness in the first place), but I thought I'd come on here and give a review because I really do not want anybody else to experience this, especially in the midst of a cost of living crisis! Bed bugs is a serious issue, and if the toilet hadn't even been cleaned (which should be one of the most important aspects of the room!), it makes you think: what else hasn't been cleaned in the room? PLEASE READ THE REVIEWS BEFORE MAKING YOUR DECISION ON WHETHER OR NOT TO STAY HERE - IT IS NOT JUST ME WHO HAS HAD AN AWFUL EXPERIENCE WITH THIS BUSINESS. I made the mistake of not reading the reviews in detail before booking, and will never, ever be doing this again. You are absolutely free to come to your own decision when deciding on whether or not to stay here, but I just thought that I would share my experience because I was, and still am, very unhappy with the service that my partner and I were provided. Shame on you, Donna.

Clean house .tidy et gardien amical

Le centre de la ville est très bien situé, mais il est très bien situé dans le centre de la ville. La chambre du 2e matin avait des questions et la douche ne fonctionnerait pas, donc j'ai été demandé par le gestionnaire (si c'était lui) de doucher dans la chambre de mes collègues!! J'attends d'avoir une douche ou une restitution!!! Les cortines sont brillantes à l'arrivée du soleil la chambre est éclairée ce qui signifie que vous ne pouvez pas dormir. C'est clair pour des raisons religieuses que cet établissement ne sert pas de bacon ou de sauces de porc au matin. Pas un train Enfin, vous mangez votre petit déjeuner à une petite table dans la zone de réception. Lorsque nous avons demandé notre facture, nous ne pouvions même pas en avoir parce que ... “ils ont couru de l'encre d'imprimante” vous ne pouviez pas le faire! J'ai séjourné dans environ 150 hôtels en 3 ans et c'est le 2ème pire que j'ai jamais séjourné. Mon endroit horrible... qui a évalué ce lieu 4 sur 5 ne sont pas habitués à séjourner dans des endroits agréables. C'est un 2 étoiles au plus!! Le plus tôt, celui qui possède ce lieu comprend les fautes de cet établissement et le ferme, le mieux. Je ne resterais même pas ici si c'était gratuit et c'est la vérité!! La drôle est, ils ont un signe dehors avec le nom d'Arden House dans le coffre avec 5 étoiles sous.

價格實惠，很好