Trouvez les meilleurs hôtels Doncaster District

Booked to stay for 1 night to attend a family celebration nearby-wish we had booked an extra night! This is a gem of a hotel just a couple of minutes walk from the centre of the city. It’s quirky stairways (there is a lift) led us to our beautiful and comfortable room which overlooked Regent Square Gardens, even with the window open it was so peaceful. Huge bathroom, lots of storage space, coat hangers, iron & ironing board included. We were made to feel very welcome by all - a particular shout out to the night porter a really lovely chap. The breakfast was delicious, excellent quality produce served up in a delightful dining room. There are many things that set this hotel apart from the standard big name group hotels, it’s decor, furniture and beautiful chandeliers, this place has a personality that would be impossible to replicate. Would highly recommend.

This is honestly the most disgusting place I have ever stayed. Me and some friends stayed for one night to attend the races. Had it not have been a special event for my friend, I would’ve complained the second we arrived. However we had an hour to get ready and leave. The room myself and a friend were given was vile and guests shouldn’t be allowed to stay in it. The entire room stank of smoke and was stained brown, from the walls to the iron bed and the wardrobe- someone had clearly been chain smoking in it for some time. It was so bad that we opened the window wide open from the start of our stay at 3pm and kept it open when we left at 4pm. We returned at 11:30pm and the smell was so bad that 7 hours with the window wide open hadn’t helped at all. it was still difficult to breathe in. We both woke up multiple times in the night not being able to breathe (I’m asthmatic) and decided to pack up and leave at 7am. On top of this, the beds were awful, the wardrobe stank of smoke, the bathroom vinyl had a huge hole in it, the sink was smashed, the bathroom light didn’t work and the entire ceiling was covered in mould. There honestly wasn’t a single positive. The second I got home I contacted the hotel for a refund to complain about the absolute state of this room. (This room was much worse than the others our friends stayed in although they were also horrid) At first they were really helpful and someone said I’d get a refund as they admitted they had inspected the room, they needed lots of refurb, it had been closed off for guests and did smell of smoke. I was very understanding after they explained it was under new management and they knew improvements needed to be made. However, my refund never arrived. I continued sending polite messages every few months and consistently got told this matter had been escalated to ‘customer relations’ (pretty sure they don’t exist and I’m being laughed at, at this point) It’s been 10 months since our stay and all I want is a refund but realistically this won’t happen so now I just want this accommodation to be avoided- Even if you’re not looking for anything fancy when attending stag do’s/ hen do’s/ the Doncaster races, it’s not safe and I can imagine Doncaster has more comfortable/hygienic/ less smelly bins. Hopefully the videos attached show the full situation. I’ll be looking into taking further legal action as I’ve had long term respiratory complications since this stay from spending 7 hours in this room. I honestly have no idea who wrote the 41 excellent reviews but they’re clearly friends of the owners or must’ve been paid to write them. Not to overemphasise my earlier points but I’d rather sleep in a bin/ the street/a jail cell than stay here again. I just want my money and health back. PS- these videos were taken on a high quality camera. The air quality really was so bad that the entire room was brown/smoky.

Évaluation la plus autoritaire : Pas d'eau minière fournie, pas de dents uniques, de remorques, de dents, la chambre est très froide, pas de chaleur! Il n'y a pas d'escalier au deuxième étage! Parce que les choses sont plus nombreuses, il est fatigué quand ils sont déménagés, puis que le papier de remorque est très peu, pratiquement pas nouveau!

we have just returned from a 2 night stay at the hex. the check in was quick and we were told about things. although the reception area is a short walk from the hotel. we were on the 2nd floor where we could see the wolves and tapirs. it was very quiet except for the sea lions making some noise nothing major. our room was of good size with a comfortable bed and lovely pillows. there was a hospitality tray which contained a good selection. also a safe and small fridge. the only downside was the bean bag . the room and bathroom was very clean. there was a good selection of toiliteries in the reasonable sized bathroom the shower was excellent with plenty of hot water. there was a room containing vending machines micriowave. the breakfast in the bistro was of good choice. we ate here for our evening meal which was good value although drinks r a bit on the expensive side. evolution the other dining area was closed. electric scooters are available to hire , it is a long walk round the park but plenty of benches to rest if needed. our stay was very enjoyable and cannot wait to return very soon/

Nous avons eu un réfrigérateur. Le salon de toilette avait un peu de boue de soap sur elle et pensait initialement que c'était autre chose, mais si elle avait faim quand elle essayait de le nettoyer (je n'ai toujours eu un sanitaire avec moi, car c'est seulement humain pour manquer un endroit et faire une erreur. Le travail de garde-fous n'est pas facile. Blessez tous. Juste gardez un meilleur œil pour éviter le type Karen ❤️) Les récepteurs étaient tous aimables et heureux d'aider moi avec les deux entrées et sorties. Nous aimé absolument notre chambre et la vue était magnifique. Le matin était visible dans le ciel à partir de notre fenêtre ❤️ Ce que j'aimais le plus était le fait que dans la chambre nous avons un FRIDGE. Beaucoup d'hôtels n'ont plus cela et imaginez avoir une chambre sans réfrigérateur avec cette vague de chaleur qui va sur 🥵 Je vais attacher une photo avec notre belle vue 🤩 Cette hôtel sera ma meilleure option quand je vais avoir besoin d'une chambre autour de la zone. La chambre est propre, la salle de bains propre, la réception propre. Lire la description et les détails avant de réserver car ils ont des chambres spéciales pour les personnes en état de santé et la chambre aura des choses à un niveau bas sur le terrain. Il vous appartient de ne pas choisir la chambre appropriée, pas l'hôtel comme vous devez toujours lire la description. Ne l'emmènez pas au personnel pour votre propre erreur 😊 Vous avez vu beaucoup de plaintes à ce sujet, comme je l'ai vu aussi sur les chambres accessibles et ne comprenait pas le terme initialement, jusqu'à ce que je passe les détails. Après avoir lu les détails, j'ai su exactement quelle chambre je dois réserver et ce qui ne serait pas convenable pour moi 🙌 Béniez-vous tous et espérez que cette évaluation sera d'aide à certains d'entre vous au moins 😊

We’ve just had a perfect wedding at the Mount Pleasant hotel, the whole experience was superb. My new wife and I stayed in the Taitinger spa suite, which was superb. Many of our guests stayed over and they all commented on how spacious and clean their rooms were. The only slight downside was noise in the corridors during the night which bothered some, but we weren’t affected. The food and staff in the restaurant are both of a high standard. We noticed that this hotel doesn’t seem to be affected by a lack of staff, which is something that seems to be commonplace nowadays. That really makes a difference to your experience. The wedding experience at this hotel was perfect and we would recommend it to anyone thinking about booking their wedding there. Paige, their wedding coordinator is excellent, as are all of the staff who work efficiently to make your day so special. Ross in particular was also excellent and although the hotel hosts many weddings they still managed to make ours feel special and unique. The whole day went seamlessly with fantastic food and service throughout. Thank you so much, we will be back!

Nous avons séjourné ici la nuit avant de partir de l'aéroport de Robin Hood et quelle pierre d'hôtel ! Le personnel est allé au-dessus et au-delà pour rendre notre séjour rétabli et confortable. Simon le gestionnaire de service était très aimable et utile ! Simon a pris en compte nos besoins et nous a abordés pour organiser notre transport à l'aéroport avec nous de nous demander! Le service client que nous avons reçu était beaucoup plus grand que tout autre hôtel de chaîne que nous avons séjourné à. Le petit déjeuner a une grande sélection et bien géré, bien occupé le matin, la chambre était confortable et satisfait à toutes nos exigences pour notre séjour. Généralement une belle nuit avant de prendre les vacances! Merci!