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Le centre de conférences de Woodlands a été très agréable et très confortable, le restaurant était exceptionnel et les installations de conférence étaient aussi brillantes. Laura sur le bureau de réception était une étoile absolue qui traitait de nombreux petits problèmes qui se sont produits pendant notre séjour et était particulièrement attentive à ce que le reste de notre voyage ait été sans coup. Nous attendons avec impatience de revoir Laura et l'équipe bientôt !

Le personnel de réception très aimable , nous n'avons pas pu arriver au restaurant principal, donc ils ont appelé ”Les veuves ” qui était sur le même site pour nous assurer que nous puissions y avoir de la nourriture et aussi regarder le football qui était ce qui intéressait mon fils. La chambre était belle, propre, confortable et très confortable avec douche magnifique dans la salle de bains. Un endroit calme et agréable reviendrait certainement, mais nous serions sûrs d'être arrivés en temps utile pour utiliser la piscine.

I'll start with the good - there was plenty of parking and the bed was comfortable! As for the rest of the Willows, the building is old, the inside is tired, run down and in need of complete refurbishment - as a bare minimum, the whole place needs a really good clean. The rooms and bathrooms are basic and at best functional. The carpets in the corridors are rucked up and serious trip hazards; the fire doors have holes in them where handles have been changed (what sort of fire door is that?). You get the gist... They are understaffed - we had to wander around the building trying to find someone to serve us at the bar on our first night. On the second night, there were just 2 young and inexperienced staff behind the bar despite there being a function for over 100 people. The wait was ridiculous, the staff didn't know their red wines from their white, and the drinks were overpriced - £1.70 for a dash of blackcurrant, £6.50 for a pint of beer! As for security, it's a joke. On returning to our room one evening we found that the cleaner had opened the window and left it wide open all day - and I mean WIDE open. Bearing in mind the room was on the ground floor, anyone could have climbed in and helped themselves to our belongings. The whole experience is one I would not choose to repeat. I have just tried to fill in the customer experience questionnaire, which Wyboston Lakes emailed a link for - but guess what... the link doesn't work! That sums up Wyboston Lakes and the Willows.

Nous avons passé un excellent séjour ici! Le lit est immense, la douche est vraiment agréable et la chambre et les installations sont propres et bien conçues. Nous recommanderions certainement de rester ici.

La confort est mauvaise, à proximité de la gare.

Nice Hotel and good facilities. The negatives were definitely the service and food from the Market Kitchen restaurant attached to hotel. Also the jacuzzi was out of action and wasnt mentioned in booking or check in. Would be fine for business travellers who want a comfortable room for an evening.

Great location, lovely clean and friendly hotel with comfortable beds which enable a nice sleep after a long day. The breakfast selection is very good 10/10!

We went for spa usage and facilities and was disappointed to find out swimming pool and spa were closed on Saturday @ 7pm. We then went around 8am on sunday only for one third of the swimming pool being closed for a few children’s swim class. The pool was already pretty small and it wasn’t as calm or relaxing any more as children were splashing etc. it’s a shame but I think the hotel needs to really allow longer hours for people to enjoy a more relaxed time in swimming pool for longer hours.