Trouvez les meilleurs hôtels à Mombasa

« La salle de bains sent humidité, le petit déjeuner est pauvre, l'internet a été déconnecté une nuit avant le départ, les services étaient OK, les gens sont amis »

« La location est excellente! À côté de la plage et du bar Moonshine. 5 minutes à pied sur le proche et le vôtre au bar Maasai. En bas La musique va toute la nuit et ne peut pas dormir. Les moustiques sont autour et le réseau n'a pas aidé. Le lit était aussi dure. Pour une nuit de boire il est ok mais soyez prudent avec les moustiques à la nuit, j'ai eu 4 fois :( »

« My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building. »

« 房間升級，我一個人住了兩室一廳，就是太大了，環境非好，泳池是我的最愛，老港口對面就是老城，早餐也不錯，服務態度很好👍，住了3晚值得推薦 »

« Great location.nice beaches nearby. However, breakfast can be better »