When you stay at Hotel Lossandes in Ciudad del Carmen, you'll be in a shopping district, within a 5-minute drive of Resurgimiento Stadium and El Zacatal Bridge. This hotel is 2 mi (3.2 km) from Norte Beach and 2.1 mi (3.4 km) from Laguna de Terminos.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a picnic area.
Featured amenities include dry cleaning/laundry services and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
IInvité2023.11.07
Santé: nettoyage et nettoyage
Environnement: très confortable, jardin ouvert, air très bon
Installations: Installations complètes, sans eau chaude.
Located near the second campus of the Autonomous University of Carmen and Avenida Concordia, is City Express Junior by Marriott Ciudad del Carmen, a hotel with practical and functional rooms and with easy access to the PEMEX offices. Our spaces are designed for relaxing and remote work, especially if you are on a business trip, this hotel has easy access to the PEMEX offices and located near Concordia Avenue. We are one of the hotels in Ciudad del Carmen where all rooms have desks and WiFi. Begin your day with an american-style breakfast and unlimited coffee or tea. If you need to work, you can request the meeting room asking at reception for availability. Make the most of your trip and explore the tourist area of the city: from museums to ecotourism activities, such as dolphin watching or fishing. Savor pan de cazón, a typical and popular food, prepared with tortillas and beans. We invite you to book at City Express Junior by Marriott Ciudad del Carmen.
discover the pearl of the gulf....
welcome to the Hampton by Hilton Ciudad del Carmen.
Whether you’re here to relax on the beautiful beaches, take care of business, or a little bit of both, the Hampton by Hilton Ciudad del Carmen hotel is the perfect place to begin your adventure in the "Pearl of the Gulf!" You’ll enjoy complimentary transportation to and from the airport and a great location near it all.
A small fishing community just a few decades ago, today Ciudad del Carmen is a booming oil town and one of the most important centers of production in Mexico. Business travelers will love our location, which is walking distance to the administrative offices of Pemex. But our Ciudad del Carmen hotel is also near all the great sightseeing spots. Take in the stunning architecture downtown. Enjoy the pristine beaches and the city´s seafront (Malecon). Spend your day at popular tourist spots like the Parish of the Virgen del Carmen, Temple of Jesus de Nazareno, National Palace, Zaragoza Park, Lagoon of Terminos and more.
Visit the Hampton by Hilton hotel in Ciudad del Carmen and discover the beauty of the "Pearl of the Gulf".
IInvité2023.04.23
La estancia en el hotel Hampton Inn by Hilton Ciudad del Carmen fue un caos, reserve tres habitaciones para el viernes 7 de abril; llegamos a las 15:05hrs, tardamos en registro 30min, nos entregaron las llaves y me dijeron que una habitación no estaba disponible todavía, que esperara 15min, 3 familiares que ocupaban esa habitación estuvieron esperando 1hr con 15min para que la entregaran, retrasando nuestro programa de actividades. Entre a mi habitación la cual era doble, en una cama tenía un cobertor maquillaje y pensé “ha de estar manchada, bueno, tolerable”, usamos el sanitario y la taza no desalojaba y no funcionada adecuadamente el flotador dije “ok lo puedo solucionar” usamos el cesto de basura como cubeta. Nos alistamos y nos fuimos a nuestras siguientes actividades programadas, porque una ya habíamos perdido por el retraso en la entrega de la habitación. Cuando regresamos a las 22:00hrs, después de asearnos, procedimos a acostarnos, y oh sorpresa, la otra cama olía fuertemente a orín, el cobertor, las sabanas, la cama, inmediatamente llame a recepción, me dijeron mandarían a una persona; llego a las 23:15hrs, me entrego 2 sabanas y lo invite a pasar, le dije que oliera la cama, no se quiso acercar, me dijo “ahorita vengo”; regreso con otras 2 sabanas y me dijo “no tenemos permitido cambiar las sabanas nosotros”, y le pedí que se llevara las sabanas sucias, me indico que las dejara a un costado que mañana cuando hagan limpieza se las llevarían y se fue; tuve que cambiar las sabanas, dormir con el olor a orín, voltear el colchón porque nadie me dio solución en ese momento. Al día siguiente, a las 10:00hrs, hablé con una representante del hotel llamada Sandy, le conté los inconvenientes, llamo a la ama de llaves y al encargado de mantenimiento, los 3 se comprometieron a realizar una limpieza profunda y a mejorar el desempeño del sanitario. Estuve fuera del hotel 10 horas, cuando regresé de la playa, noté que no nos dejaron toallas, las pedí y me dijeron que no tenían disponibles porque estaban en el área de secado, esperamos 1hrs y media para que nos llegarán las toallas, después del aseo, me acuesto y el cobertor olía nuevamente a orín, solo el cobertor, procedí a voltear el colchón y era el mismo, la limpieza profunda no fue tal; hable a recepción y mandaron a una mucama, la cual si olio y reconoció el mal olor, ella si procedió a traer un cobertor y cambiarlo, la taza de baño seguía igual que al principio. Ya en el día de salida, pedí hablar con la representante a las 09:30hrs, esta vez había un señor, no recuerdo el nombre, le dije mi molestia e indignación, al final me dijo que me reembolsaría una noche, acepte y dije que era lo mínimo que podían hacer. Subí a mi habitación, enseguida tocaron a la puerta, era el representante diciéndome que no podrían realizar el reembolso, que me proponía ser miembro honors y darme puntos para compras en Amazon y utilizarlos en hoteles de la cadena, no acepte ser miembro de una cadena donde el persona
When you stay at Hacienda Real del Carmen in Ciudad del Carmen, you'll be near the airport, within a 5-minute drive of Resurgimiento Stadium and Church of Our Lady of Fatima. This hotel is 1.5 mi (2.3 km) from Plaza Zentralia Shopping Center and 1.6 mi (2.5 km) from University Cultural Center.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
When you stay at One Ciudad del Carmen Concordia in Ciudad del Carmen, you'll be near the airport, within a 5-minute drive of Church of Our Lady of Fatima and Our Lady of Carmen Church. This eco-certified hotel is 1.8 mi (2.9 km) from Laguna de Terminos and 1.9 mi (3 km) from Zaragoza Park.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.
When you stay at Fiesta Inn Ciudad Del Carmen in Ciudad del Carmen, you'll be in the business district, within a 5-minute drive of Plaza Zentralia Shopping Center and Church of Our Lady of Fatima. This eco-certified hotel is 1.8 mi (2.9 km) from Laguna de Terminos and 1.9 mi (3 km) from Zaragoza Park.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Stay in one of 131 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Less than a kilometer away from the Ciudad del Carmen Airport, the best option for you is City Express Junior by Marriott Ciudad del Carmen Airport. Our strategic location makes us an ideal alternative for your stay; we are a hotel with easy access to one of the main roads in the city and to beaches such as: Bahamitas, Puerto Real and Punta San Julián, which benefits your transportation. Besides offering practical and functional accommodations, room service and complimentary breakfast, enjoy refreshing moments in our pool. Visit all the attractions of the city, less than 4 kilometers from the hotel are UNACAR Botanical Garden, the Coastal Malecon and Isla Aguada, a Magical Town where you can see dolphins in their natural habitat. During your visit we recommend you savor tortilla de mariscos and pan de cazón. Allow us to offer you a suitable space for your rest at City Express Junior by Marriott Ciudad del Carmen Aeropuerto.
Located in Ciudad del Carmen, Fiesta Inn & Loft Ciudad del Carmen is on the Strip, within a 5-minute walk of El Zacatal Bridge and Nautical Education Center of Campeche. This eco-certified hotel is 0.6 mi (1 km) from Church of the Guanal and 0.7 mi (1.1 km) from Laguna de Terminos.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 253 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
JJim W2020.07.01
La chambre dispose d'une télévision, d'un réfrigérateur, d'un lit et d'une salle de bains. Vous partagez le ”désk” avec la télévision, et la chaise vous met en bas d'une hauteur de travail confortable. Ce sont des grippes mineures. Voici pourquoi vous ne devriez pas dire ici: 1. La douche ne fournira pas d'eau chaude. Après 15 minutes, Le meilleur que j'ai eu était juste le côté droit de la décomfortable. 2. Contrairement au résumé, personne ici ne parle anglais. 3. Si vous utilisez le service de la chambre, commandez votre nourriture 2 heures avant de le souhaiter: Après 5 minutes de fermeture, vous demandez l'opérateur de service de la chambre. En pratique votre espagnol, l'anglais ne vous rencontre pas. Après 10 minutes, vous obtenez un autre type. Il vous demandera de revoir le téléphone dans 20 minutes. Repète les boucles ci-dessus, mais cette fois, tout ce que vous pouvez entendre est le bruit de fond. Une fois le téléphone pris dans la cuisine, il est juste jeté sur une table. Maintenant, allez à la réception et commande. 15 minutes après, vous recevrez un appel pour vous dire qu'ils n'ont pas le plat que vous avez commandé. Des six énumérés, Trois étaient inexistants quand j'étais resté.Donc choisissez l'inévitable chose de fleur, de bœufs et de chili. Une heure plus tard, votre « nourriture » sera livrée - presque chaude - en jeu dans une boîte à stirophoam avec un fourche en plastique.
Located in Ciudad del Carmen, Hotel Acuario Ciudad del Carmen is within a 5-minute drive of Victoriano Nieves Cespedes Museum and Our Lady of Carmen Church. This hotel is 0.9 mi (1.5 km) from Zaragoza Park and 0.9 mi (1.5 km) from University Cultural Center.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, La Fuente, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 80 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
With a stay at Casa Viento Hotel in Ciudad del Carmen, you'll be a 5-minute walk from Norte Beach and within a 5-minute drive of Church of Our Lady of Fatima. This hotel is 2.5 mi (4 km) from Domo del Mar Convention Center and 2.5 mi (4.1 km) from Plaza Zentralia Shopping Center.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a satisfying meal at Alma y viento serving guests of Casa Viento Hotel. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 20 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
With a stay at La Venta Inn Ciudad del Carmen in Ciudad del Carmen, you'll be near the beach, just a 2-minute walk from Norte Beach and 8 minutes by foot from Carmen XXI Convention Center. This upscale hotel is 0.8 mi (1.4 km) from Domo del Mar Convention Center and 1.4 mi (2.3 km) from Victoriano Nieves Cespedes Museum.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the hotel to the airport is complimentary (available 24 hours).
Make yourself at home in one of the 110 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
With a stay at Casa Viento Hotel in Ciudad del Carmen, you'll be a 5-minute walk from Norte Beach and within a 5-minute drive of Church of Our Lady of Fatima. This hotel is 2.5 mi (4 km) from Domo del Mar Convention Center and 2.5 mi (4.1 km) from Plaza Zentralia Shopping Center.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a satisfying meal at Alma y viento serving guests of Casa Viento Hotel. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 20 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
discover the pearl of the gulf....
welcome to the Hampton by Hilton Ciudad del Carmen.
Whether you’re here to relax on the beautiful beaches, take care of business, or a little bit of both, the Hampton by Hilton Ciudad del Carmen hotel is the perfect place to begin your adventure in the "Pearl of the Gulf!" You’ll enjoy complimentary transportation to and from the airport and a great location near it all.
A small fishing community just a few decades ago, today Ciudad del Carmen is a booming oil town and one of the most important centers of production in Mexico. Business travelers will love our location, which is walking distance to the administrative offices of Pemex. But our Ciudad del Carmen hotel is also near all the great sightseeing spots. Take in the stunning architecture downtown. Enjoy the pristine beaches and the city´s seafront (Malecon). Spend your day at popular tourist spots like the Parish of the Virgen del Carmen, Temple of Jesus de Nazareno, National Palace, Zaragoza Park, Lagoon of Terminos and more.
Visit the Hampton by Hilton hotel in Ciudad del Carmen and discover the beauty of the "Pearl of the Gulf".
When you stay at One Ciudad del Carmen Concordia in Ciudad del Carmen, you'll be near the airport, within a 5-minute drive of Church of Our Lady of Fatima and Our Lady of Carmen Church. This eco-certified hotel is 1.8 mi (2.9 km) from Laguna de Terminos and 1.9 mi (3 km) from Zaragoza Park.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.
A stay at Hotel del Parque places you in the heart of Ciudad del Carmen, steps from Zaragoza Park and Our Lady of Carmen Church. This hotel is 0.2 mi (0.4 km) from University Cultural Center and 0.4 mi (0.6 km) from Victoriano Nieves Cespedes Museum.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, El Kiosco, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, as well as phones with free local calls.
Located in Ciudad del Carmen, Hotel Acuario Ciudad del Carmen is within a 5-minute drive of Victoriano Nieves Cespedes Museum and Our Lady of Carmen Church. This hotel is 0.9 mi (1.5 km) from Zaragoza Park and 0.9 mi (1.5 km) from University Cultural Center.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, La Fuente, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 80 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
When you stay at Hacienda Real del Carmen in Ciudad del Carmen, you'll be near the airport, within a 5-minute drive of Resurgimiento Stadium and Church of Our Lady of Fatima. This hotel is 1.5 mi (2.3 km) from Plaza Zentralia Shopping Center and 1.6 mi (2.5 km) from University Cultural Center.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Located in Ciudad del Carmen, Fiesta Inn & Loft Ciudad del Carmen is on the Strip, within a 5-minute walk of El Zacatal Bridge and Nautical Education Center of Campeche. This eco-certified hotel is 0.6 mi (1 km) from Church of the Guanal and 0.7 mi (1.1 km) from Laguna de Terminos.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 253 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
When you stay at Holiday Inn Express Ciudad Del Carmen, an IHG Hotel in Ciudad del Carmen, you'll be near the beach, within a 15-minute walk of Resurgimiento Stadium and Church of Our Lady of Fatima. This hotel is 0.9 mi (1.4 km) from Plaza Zentralia Shopping Center and 1.8 mi (2.9 km) from University Cultural Center.Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and gift shops/newsstands.Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Just 80 meters from Boulevard Playa Norte in Ciudad del Carmen, you will find practical and functional accommodations at City Express by Marriott Ciudad del Carmen. During your business or leisure trip, enjoy this hotel with a pool, room service, gym, and complimentary american breakfast.If you are looking for hotels in Ciudad del Carmen with meeting rooms, this is your ideal option. We recommend you check with the front desk for schedules and availability of this amenity. Stay less than a kilometer from the Carmen XXI Convention Center and the Domo del Mar, two important venues for business and social events.If you are looking for places to visit in Ciudad del Carmen during your spare time, we recommend going to the main tourist attractions of the city, for example: the zoo, the Historic Center, the religious temples, the Ciudad del Carmen fishing port, the coastal Malecon and the Chucte Eco Park.Discover the wonders of this paradisiacal destination at City Express by Marriott Ciudad del Carmen.
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4.2/5
Très bien105 évaluation
Prix par nuit à partir de : EUR 38
Hôtels à proximité des attractions touristiques populaires de Ciudad Del Carmen
Choisissez parmi notre sélection d'hôtels et profitez d'un accès pratique aux attractions à proximité.
Découvrez les avis réels des clients sur les hôtels.
4.2/5
Très bien
IInvitéJ'ai fait la réservation sur la page, ils vous demandent évidemment une carte de crédit pour vous assurer que si vous ne arrivez pas, vous recevrez le tarif. Ils m'ont appelé samedi matin pour confirmer mon arrivée à ce que je confirme. Ils m'ont informé qu'ils m'attendaient de 15 à 18 heures ou je respecterais. Ma réserve à ce que je vous ai dit que nous allons être là à 15 heures, c'est l'heure du check-in. Nous sommes arrivés plus tôt, mais nous avons fait du temps de dîner ailleurs et nous sommes entrés à l'hôtel à 15.30 pm (je avais 3 chambres réservées) et les récepteurs m'ont dit samedi que les chambres n'étaient pas prêtes. une situation que je m'ennuie beaucoup parce que j'ai amené mes parents maîtres de 80 ans et j'ai dû attendre qu'ils ne soient pas encore propres. Nous nous assisez à attendre et il semble qu'il y avait quatre autres familles qui avaient plus d'une demi-heure à attendre la même chose que moi et nous avons commencé à exiger la livraison des chambres. Ces rencontres ont été livrées à 16 h, sans aucune éducation avec un truc à leur égard. J'ai appelé le centre d'appel pour laisser ma plainte, car tout comme ils exigent que l'on respecte le calendrier d'entrée et de sortie, la situation doit être réciproque. Au centre d'appel, j'ai reçu une page pour laisser ma plainte, qui n'a pas fonctionné, et j'ai appelé pour les commenter, ce que la fille a dit seulement que la plainte ne pouvait être laissée là et que la page s'il était fonctionné. La vérité si vous allez en vacances avec vos anciens ne va pas ici car il n'y a aucune considération pour les adultes plus âgés. Ces sont limités à recevoir seulement des personnels de pemex qui arrivent à l'immeuble qui est à côté de l'hôtel qui ne reste pas à vous.
Jjalonz753628Un hôtel qui répond aux attentes est recommandé pour toute personne, famille, car il est situé dans une zone centrale, facile à accès et sûr, les chambres sont confortables et larges, dispose d'une petite cuisine, petite serre, fourneau à micro-ondes et réfrigérateur pour la préparation de nourriture.
IInvitéLa estancia en el hotel Hampton Inn by Hilton Ciudad del Carmen fue un caos, reserve tres habitaciones para el viernes 7 de abril; llegamos a las 15:05hrs, tardamos en registro 30min, nos entregaron las llaves y me dijeron que una habitación no estaba disponible todavía, que esperara 15min, 3 familiares que ocupaban esa habitación estuvieron esperando 1hr con 15min para que la entregaran, retrasando nuestro programa de actividades. Entre a mi habitación la cual era doble, en una cama tenía un cobertor maquillaje y pensé “ha de estar manchada, bueno, tolerable”, usamos el sanitario y la taza no desalojaba y no funcionada adecuadamente el flotador dije “ok lo puedo solucionar” usamos el cesto de basura como cubeta. Nos alistamos y nos fuimos a nuestras siguientes actividades programadas, porque una ya habíamos perdido por el retraso en la entrega de la habitación. Cuando regresamos a las 22:00hrs, después de asearnos, procedimos a acostarnos, y oh sorpresa, la otra cama olía fuertemente a orín, el cobertor, las sabanas, la cama, inmediatamente llame a recepción, me dijeron mandarían a una persona; llego a las 23:15hrs, me entrego 2 sabanas y lo invite a pasar, le dije que oliera la cama, no se quiso acercar, me dijo “ahorita vengo”; regreso con otras 2 sabanas y me dijo “no tenemos permitido cambiar las sabanas nosotros”, y le pedí que se llevara las sabanas sucias, me indico que las dejara a un costado que mañana cuando hagan limpieza se las llevarían y se fue; tuve que cambiar las sabanas, dormir con el olor a orín, voltear el colchón porque nadie me dio solución en ese momento. Al día siguiente, a las 10:00hrs, hablé con una representante del hotel llamada Sandy, le conté los inconvenientes, llamo a la ama de llaves y al encargado de mantenimiento, los 3 se comprometieron a realizar una limpieza profunda y a mejorar el desempeño del sanitario. Estuve fuera del hotel 10 horas, cuando regresé de la playa, noté que no nos dejaron toallas, las pedí y me dijeron que no tenían disponibles porque estaban en el área de secado, esperamos 1hrs y media para que nos llegarán las toallas, después del aseo, me acuesto y el cobertor olía nuevamente a orín, solo el cobertor, procedí a voltear el colchón y era el mismo, la limpieza profunda no fue tal; hable a recepción y mandaron a una mucama, la cual si olio y reconoció el mal olor, ella si procedió a traer un cobertor y cambiarlo, la taza de baño seguía igual que al principio. Ya en el día de salida, pedí hablar con la representante a las 09:30hrs, esta vez había un señor, no recuerdo el nombre, le dije mi molestia e indignación, al final me dijo que me reembolsaría una noche, acepte y dije que era lo mínimo que podían hacer. Subí a mi habitación, enseguida tocaron a la puerta, era el representante diciéndome que no podrían realizar el reembolso, que me proponía ser miembro honors y darme puntos para compras en Amazon y utilizarlos en hoteles de la cadena, no acepte ser miembro de una cadena donde el persona
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