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Installations: très bien Santé: très bien Environnement: très bien Service: très bien

Super friendly staff. Room is spotless with soft fluffy towels, comfy bed. High end Crabtree amenities in bathroom, Kerrigan coffee maker, mini fridge and microwave. We stayed in room 460 with lake view balcony. Could watch ducks and listen to Loons call. Highly recommend

Nous avons été impressionnés par cet hôtel. Nous avons séjourné dans de nombreux Hampton Inns dans le passé, mais cela pourrait être l'un des meilleurs. Grand service, merveilleux vue de notre salle de bains, confortable lobby / salle à manger, et petit déjeuner agréable! Les chambres sont confortables et la chambre est spacieuse.

The double queen room we stayed in was surprisingly large, and exceptionally quiet considering the number of other guests, kids and the fact that we were not far from the pool and front desk. It's also convenient to lots of restaurants and shopping, while not being far from downtown or Lake Itasca State Park, which was our reason for being in the area. This was a great ”home base” for a couple of days in the area.

We checked in late on Friday. To listen to a party of young people. They appeared to underaged. They partied until 6:30am with the hotel staff doing nothing to stop the loud parting. At 6:30 we were awoken again to a fight between the party people. This happened several times during the night early morning to extremely loud disturbances. Several got scared and express their concern of getting in trouble for being underage and already in trouble with the law. One young man was left at the hotel. We heard him throwing items around. The vacuum outside his door first thing in the morning did not encourage him to exit the hotel. My husband encountered him in the hallway with a door slam. We expressed our concern and lack of the staff of handling this situation all night long in the morning. The staff was not very motivated to get this young man out of the hotel. We finally called the police. Once the police arrived the young man wouldn’t answer the door. Once he finally did was hostile to the police officer with vulgar language. I know we should not have had to pay for our stay as there was nothing remotely acceptable about this. The staffs in action from midnight to 10am was truly NOT acceptable. Not one apology, not one consideration to the quests that had to endure this and the lack of sleep. I don’t think it was our responsibility to deal with this problem!!!!! So far not one person from this hotel has contacted us about our stay after we spoke to the front desk several times during our short stay. I would not stay here!!!!!

Les lits étaient bons et dormaient très bien. Il y avait une bonne douche chaude. Le WIFI était adéquat pour l'usage personnel. Le petit déjeuner comprenait des céréales, du lait, des œufs à fromage, du sauce et du yogurt. Il y avait assez de place pour ceux qui mangeaient. Le contrôle en cours a été rapide et sans problème.

We had a great experience at this hotel! Our room had plenty of space, no flies, clean, breakfast was good, pool was nice and clean, mattresses are have bedbug-proof covers, quiet, family-friendly atmosphere. Our air conditioner stopped functioning late one evening. We called the front desk and a repairman was there within 20 minutes. It took him less than 5 minutes to take out the old unit and replace it with a new one! Rarely do we get that kind of service anymore.

L'hôtel était en construction pour améliorer l'apparence. Piscine, tube chaud et centre de fitness sont fermés en raison de COVID19. Le petit déjeuner était disponible pour rentrer dans la chambre. En dehors de la ville un kilomètre avec une zone tranquille. Bon prix