Trouvez les meilleurs hôtels Peoria

We had the most unpleasant experience of staying at this IHG property on our annual migration south. We originally booked at a Hilton property that was a little out of our way because it had an onsite restaurant and was ”pet friendly”. We changed our mind when we looked on the IHG website and saw that the property was on our route, had an onsite restaurant and was ”pet friendly”. Now, to be fair, neither the Hilton nor the IHG property was pet friendly as they but charge $75.00 for one pet for one night but that is a different story. After a long drive our tired and hungry little band checked in to the IHG property only to learn that the restaurant is closed on Sunday and Monday. It was Monday so our primary reason for choosing this hotel evaporated. Note, the closure is not because of some disease raging through Peoria, war or insurrection. It is the hotel's policy. Note even more, the hotel website neglects to inform travelers that the restaurant is not open on Sundays and Mondays. We looked before we booked and after we discovered it was closed when arrived. The friendly people at the front desk stated that many other travelers complained about this. Apparently management did not get the message. Just ell people you have a sometimes restaurant. Next, I have been in a few hotels that have no or poor hot water. This is the first that has no cold water. Butkus, nada. And not just us. Everyone. All the water is nicely heated. Worse, the front desk apparently had no way to summon maintenance to fix the issue. We survived but it was not a comfortable or worthwhile stay. There was never an apology, no offer of rebate, etc. What we did get was a later charge of $25.00 with neither explanation nor any discernable reason. This hotel has issues and travelers should take note.

We stayed here for 5 nights in August 2024. The hotel is well located near good highways, restaurants and a shopping center in what seemed a safe area. The physical facility is very nice with a sofa, table, and chairs: clean with good amenities like an indoor pool with a whirlpool, and a workout room' neither of which we used. The bed and pillows were comfortable. The suites have lots of space; it was clean and had everything one would expect. One highlight was a good shower with good water flow. Negatives were I could never get the safe open (requests for fixing were unsuccessful) and the magnetic key which loses its use easily. The light on the phone blinked most of the time, and no one could remedy this. The room was quiet, but the facility seemed to have few clients. They had the broadest range of foods available I've seen although many were not all that healthy. I admit I am not a fan of the free breakfasts that many hotels have. A high quality coffee and juice would resonate with me. Check in and out was efficient, and all the workers were friendly.

The hotel does not have it's own parking. You can park at a meter on the street after 5pm or a city-owned parking garage in the back with non-working elevators. Second the hotel staff at the front desk when we checked in did not know the layout of the floors. Third, there was an event which caused them to put the hotel on lockdown and the guests of the hotel were not made aware of this prior to the event. A lot of small children were in our group and were scared because lockdown now means a shooter to them. The hotel staff needs trained in customer service and communication

Mesdames et Messieurs les Députés : Jakob (Front desk) - Jakob a fait mon séjour rapide, confortable et sûr. Cette saison peut être difficile pour beaucoup, mais pour sa bonté et sa compassion pour moi et les autres qui restent, je dois dire qu'il fait sentir une femme en sécurité. Jacob a toujours gardé un œil sur les terrains , maintenu les normes de présentation de la propriété (collecte de bouteilles et de bagages), mais l'action qui a été la plus importante était de faire en sorte que la femme qui reste seule la nuit reste en sécurité. Il est un employé de 5 étoiles et un vrai patrimoine pour l' entreprise ! La prochaine fois que je visite, je m'assure de demander « Comment est-il passé Jacob ? :) » Happy Holidays, move with light and love .

The hotel is very clean, comfortable and well-kept. The front desk clerk was warm and welcoming; she checked us in quickly. The room was extremely quiet and very comfortable; the bed was especially comfortable ensuring a good night’s sleep. We enjoyed the popcorn in the lobby as a late night snack. The Bistro was open late for food, as well. Tom, the morning clerk, was also friendly and efficient. Thank you.

Not going to lie. After reading the reviews, I was a little leery about staying there. But, the place was awesome, ALL the staff was beyond pleasant and happy to see you. Parked in the parking garage, which is attached, was able to walk the sky walk to the Peoria Civic Center. Hotel was very clean, rooms were great. The only con really was the Bar/Bistro area. After the concert, which got done pretty early, we headed back to the hotel. Thought it would be nice to have a drink at the hotel bar and chat before heading up. All the lights were on but no one seemed to appear to wait on us. Stood there for a while, went across the street to Hoops to get a drink. They were packed to say the least so we took our drinks back across the street and finished in the hotel lobby. Someone appeared at the bar at the hotel then, only to close it out for the night. My thoughts were that they lost a lot of money by no one being there to wait on us. Just my opinion. All in all, we loved the hotel, the location, the rooms, the staff and will definitely stay there again.

L'expérience est très bonne, l'hôtel est très bon marché, le parking est également pratique, l'hôtel a un parking direct, le petit déjeuner est également une famille impressionnante sur la route, avec de bonnes fruits frais.

Always a fantastic stay ! Great staff! Awesome location, clean beautiful rooms, great view !