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Residence Inn Cleveland University Circle/Medical Center
4.2/5106 Commentaires

Residence Inn Cleveland University Circle/Medical Center

Cleveland|À 0.5km de la Cleveland Museum of Art
PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.

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Residence Inn Cleveland University Circle/Medical Center
4.2/5106 Commentaires
PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.
Hilton Garden Inn Cleveland Downtown
3.6/5101 Commentaires
Allez simplement au parc national de Kayahoga Valley pour une nuit et il n'y a pas de visite. Il y a une salle de sport à côté. Quand la nuit arrive, le jeu est terminé. La police dirige la circulation et l'équipe gagnante célèbre le feu d'artifice. Le service de l'hôtel est bon.
InterContinental Hotels Cleveland
4.3/582 Commentaires
We stayed in the Club Floor, and really enjoyed the amenities and food. Anntoinette in the club floor lounge, was very kind, helpful, respectful and makes your breakfast time a real delight! Front desk staff is wonderful as well. Overall the hotel was very good, very convenient for those of us who come as patients at the Cleveland Clinic. I will come back to this hotel on my next visit to see my doctors! Thank you!
Cleveland Marriott Downtown at Key Tower
4.2/599 Commentaires
L'hôtel est magnifique - le lobby a une belle architecture, un bon restaurant/bar et les chambres ont de belles vues! Il est dans une grande localisation pour la visite du site, Rock N Roll Hall de Fame et stades sportifs -- et les restaurants sont tous à pied. Un grand merci à Amber et Janice pour le grand service !
Tru by Hilton Cleveland Midtown
4.2/5108 Commentaires
La chambre était à jour. Tru a offert un petit déjeuner chaud et complimentaire. La chambre était confortable et lumineuse. Tru a offert un grand espace commun avec de nombreuses zones de sièges différentes. Le petit restaurant est un restaurant très bon, mais il est très bon, très bon, très bon. La location est excellente pour visiter les musées, le jardin botanique et la Clinique Cleveland, bien que vous devriez vous rendre à ces musées.
Metropolitan at the 9, Autograph Collection
4.4/597 Commentaires
Cet hôtel est très unique. Il était initialement une banque et ils ont gardé beaucoup des caractéristiques. Les chambres étaient spacieuses et les lits confortables. Il y a une grande salle de sport pour les normes de l'hôtel. Le restaurant a été très agréable mais n'a pas eu le temps de manger là. Le bar de Vault était magnifique. Plusieurs caisses vieilles ont été converties en zones de salon. Le service de la chambre était bon (frites et pizzas). Le parking était de 42 $ pour la nuit, mais a pris le stress de chercher quelque part pour parker. Il est très proche (distance de marche) de l'étape de base-ball et de l'arène de basket-ball.

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