Hotel Flor de Itabo

"I honestly can't think of anything good to say. Even at check-in, I had to prove I had a reservation. What's the point of that if the hotel doesn't seem to have any record of it? Secondly, the woman at reception had sat down on a sofa in front of the desk. We didn't realize she was staff and seriously stood there for three minutes waiting for someone to come. We even pressed the buzzer. Don't think for a second that she did anything. She just said something to us in Spanish, but since we didn't have a translator, I simply said I needed Wi-Fi. Only after a few more minutes did she thankfully get someone who also only spoke Spanish. He was smart enough to give us Wi-Fi and get his translator out. But having to prove I had a reservation? That's never happened to me before, and it was truly embarrassing. The pool, bar, and restaurant have been closed for years, which should be a warning, but they're still advertised. And there's no room cleaning service. Behind the bar, there's usually a dog on a leash that barks loudly at anyone who tries to pass by… but don't worry, it's not the only dog ​​there. They have at least three on the property. The room had mold, and the bathroom was the worst I've ever stayed in. I really can't recommend it to anyone. Spend more money and get a different hotel, no joke! The best thing was the iguana I saw… and the working air conditioning… but that's about it."