Premier Inn Coventry East (Ansty)

Room not clean and smelt , reception very unwelcoming initially , Food at attached pub was good and the restaurant service was friendly and attentive , overall the HOTEL aspect was very very poor , in conclusion it was a very disappointing experience with a hotel chain i use very regularly

First impressions are not great with peeling paint and rotten looking wood over the entrance door. At one time it must have been a motel with rooms directly accessed from the car park. There is now a narrow corridor around three sides of the quadrangle, with doors and windows looking out from the rooms. It is rather wierd watching people walk past your window in the corridor as you sit on your bed. However, it was a comfortable room and clean. The shower room was good, with a powerful shower and a tiny window you could open. That's the only one though, so I wouldn't like to be there in the heat. I slept well on a comfy bed and it was quiet. There was no more or less noise than normal in a Premier Inn corridor..The reception lady was very cheerful and welcoming. I thought breakfast was good. Although served, you were given a decent choice. It arrived hot and on a hot plate, so in many ways better than a buffet when the food is often lukewarm. So after an unpromising looking arrival, it was actually a nice place to stay and I'd use it again.

Be warned the despite all the rooms having the same price and type (doubles), the actual rooms are very different and in order to get a bigger room you will probably need to put some 'virtual kids' into your booking, which does not cost you more but provides for a bigger room at the end, comparing to the crumpy back yard looking 'single occupancy doubles'

Lovely clean room staff on reception really helpful, they were lexie in the evening and emma in the morning. Room was clean, shower was good, bed was comfy. Place was easy to find and away from any road noise, simple premier inn, lots of parking available.

Stayed here for the first time, was very happy with the stay. Had a good nights sleep and also had breakfast on one of the mornings. A couple of things to note. If you have a long car, the parking bays are a bit tight. The toilet was too close to the toilet door in room number 28. Also, don't bother ordering the vegan turkey/bacon rashers, taste like rubber with salt on.

Beware! We arrived 20 minutes before check in (from 3.00pm as stated) and were advised that if we checked in before 3.00pm it would be an extra £10 or we could go to the bar at the restaurant. Either way it was going to cost £10 so left with no option. This apparently new rule implemented by the Premier Inn is not on your booking confirmation but has been added to the Ts&Cs. If people arrive at 11.00am expecting to get into their room and not pay an additional fee for what is almost half a day i understand the need to charge but surely staff on the front desk can use their discretion with 20 minutes before check in. This is not aimed at the front of house but the hierachy at Premier Inn who want to squeeze every last bit of money out of you. I have stayed at other major hotel chains on lots of occasions and have never encountered this issue. It is truly shocking and has put me off staying at Premier Inns in the future. The restaurant was busy in the evening and there were clearly not enough front of house staff to cope with the demand. We experienced a long wait for someone to take our order which when it arrived was only warm.