The staff are friendly and the location is relatively ideal except for the church which the hotel backs onto. The breakfast was good and the room was a pretty good size, but the AC was rattly and the beds were uncomfortable with flat pillows. There were no additional pillows in the room, instead we had to ask at the desk. We didn't get fresh towels until we asked for additional ones either and the walls were pretty thin. The elevator was also very small And then there was the bathroom. Very little thought had gone into the bathroom. The configuration was all wrong and seemed to have been designed in a hurry with accessibility (fortunately not a priority for us) an afterthought. There were two showers, one in the back where there was not even a light, a tiny shower head, half unusable shower rack and the bidet right in front of the shower door. The "accessible" shower with seat was right in front of the door with no screen, nothing to protect the door or the rest of the bathroom. The positioning of this shower and the rails didn't seem to be cohesive for actual accessible use that would allow a disabled person dignity and independence. The toilet and the sink were both huge which again didn't make it seem very disability friendly. There were also two toilet roll holders for some reason. As me and my friend could also only just fit into the elevator, I have my doubts about a wheelchair being able to fit in there Como was beautiful, I hope to go again, but not at this hotel!
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