Craigside Manor

We stay in Llandudno all the time and Craigside manor is the best sleep we have had fantastic comfy beds. 5 star service from all the staff especially the very welcoming Alex serving in the restaurant we really could falt anything

Loved the location of the hotel great views to the bay and of the little Orme and Cragside. The view from the room was also very good. Easy parking at the hotel and well situated. All the staff were absolutely first class. Friendly, welcoming and great service throughout our stay, nothing was too much trouble. Great choice of JW Lees Ales and craft beer on offer and a very good wine list. The bar staff were also very friendly and great service once again. Had a very good meal for Dinner in the restaurant with a view. Delicious food all served piping hot. My Wife and I Had starters main and dessert all perfect and delicious. We equally enjoyed our breakfast with a very good selection and options on offer. We really enjoyed our stay at Craigside. One of the highlights of our weekend in Wales. We will definitely stay here again on our next visit to Llandudno.

I loved my stay in Craigside Manor. The staff were so friendly and helpful. I got checked in early into a lovely room with views of Little Orme down to the sea. Room 17 had everything I needed and is equipped with shower and bath. It has a fresh, contemporary feel. There is a sofa/bed too, perfect for looking at the views. I didn't use the TV during my stay. The housekeeping team are great and the hotel is very clean. The hotel is located for a nice walk down into Llandudno and up onto Little Orme. There is plenty of parking. WiFi drops in and out. I used the restaurant throughout my stay, and I am grateful to the team for making me feel welcome. The pub food menu fresh and tasty - get the ale pie. The outdoor areas are lovely, and you get great views of the sunsets in the bay. Thank you to the barman for making my "off menu" cocktail and to Laura for helping with the till ! I'm especially grateful to Jay, Gary and Shaun for helping me feel comfortable and relaxed during my stay.

We have stayed here numerous times over the years. The Craigside was a home from home with wonderful, kind, caring staff. The hotel changed hands earlier in the year after a billed major refurbishment. We stayed in April and it was OK. There were a few minor teething issues, mainly relating to the new tech and we fully expected Craigside would be amazing again when we returned in June. Sadly, this was not the case. Upon arrival we were ignored by numerous staff until Katie asked if we were being dealt with on her way back to the kitchen with dirty dishes. No paperwork had been prepared for our arrival despite having booked direct with them. The refurb has not stretched to the rooms. This didn’t really bother us, but the room rate has increased significantly so may disappoint some people. We experienced TV issues the same as others have reported in their reviews. The room had not been cleaned to the usual standard with evidence of previous occupants apparent. Shower gel and hand soap had always been provided previously. The hand soap was nearly empty when we arrived for our 5 night stay and never replenished despite daily housekeeping and asking.Neither were the 2 tiny shower gels which were left. Luckily I could drive to the Supermarket to buy some. Service in the restaurant was cold. No smiles. Again, ignored by numerous staff and when someone did come over, reluctant to an offer a table even though they weren’t busy until they found out we were staying at the hotel. We had better table service at the local chippy. We observed other diners also having issues. They just wanted you in and out as soon as possible. Breakfast though was a different story. Excellent food and Gary and Leah provided a calm, kind, efficient service with a smile. This is actually a really hard review to write as we’ve loved this placed, but we won’t be returning to Craigside Manor. It was not a good experience.

Room was nice, hotel was nice & clean but abit expensive. We got woke up at 2:45AM as the shower would not stop dripping. I did a video of this as proof, we had to leave a towel in the bath to make it quieter.

Booked for one night as we planned a couple of day in and around Llandudno. We had a quiet room at the back of the hotel. Food and drinks were very good and food was very good value for money. We liked the location a mile or so out of town. Outside patio is lovely looking over Llandudno bay and the Little Orme. Staff were all exceptional and looked after us extremely well.