Évaluations de Dunas Club - Hotel & Apartamentos

La chambre est très propre, très bien entretenue. Petit balcon avec vue sur la piscine, très agréable pour déjeuner. Le WIFI est un peu lent aux heures de pointe. Pas de parking réservé à l'hôtel, parfois c'est un peu difficile de se garer. Nous sommes tombés sur des voisins bruyants (3h du mat, ils jouaient et parlaient fort dans le couloir). Ne pas hésiter à signaler: le problème a été pris au sérieux, et a vite été réglé par la direction. Le personnel de nettoyage des chambres est adorable et très à l'écoute de nos besoins. Très agréable séjour! Merci beaucoup. La habitación está muy limpia, muy bien mantenida. Pequeño balcón con vistas a la piscina, muy agradable para el desayuno. El WIFI es un poco lento durante las horas pico. No hay parking reservado en el hotel, a veces es un poco complicado aparcar. Nos encontramos con vecinos ruidosos (a las 3 de la madrugada estaban jugando y hablando en voz alta en el pasillo). No dude en informar: el problema se tomó en serio y la dirección lo resolvió rápidamente. El personal de limpieza de la habitación es encantador y muy atento a nuestras necesidades. Estancia muy agradable! Muchas gracias.

Un établissement très bien confortable. Appartement, piscine et restaurant parfait. Je suis allée en famille, mon mari a un problème de santé le personnel de l hôtel et du restaurant bien veillant envers mes enfants et moi même. Merci à tous pour votre aide et votre soutien. Je reviendrai et je recommande cet hôtel. Le seule bémol c que notre appartement était coté rue trop bruillant sauf la nuit. Côté piscine plus calme. Merci

Hôtel idéalement situé en face de l’île Lobos et de Lanzarote, à quelques pas des restaurants et du centre ville. Le personnel est adorable. L’ensemble de l’établissement est propre. La literie était un peu dure pour nous. Le restaurant accolé à l’hôtel est très bien, très copieux. La piscine est appréciable. Le gros bémol de notre séjour est la rue passante sur laquelle donnait notre chambre. Même la nuit, de nombreux camions passent. Le soucis étant que la chambre n’a pas de climatisation donc il faut choisir entre avoir chaud (entre 25 et 30 pour notre semaine d’octobre) ou être réveillées par la circulation…

Bon établissement dans l'ensemble. Prestations pour les échanges RCI pas la hauteur. Pas de ménage ni de changement de linge de maison en cours de semaine. Pas de balai pour un entretien particulier..

Un des seuls hôtels que nous avons connu, qui fait respecter l'interdiction de réserver les transats. Endroit calme, propre et plutôt bien aéré. Personnel agréable. La demi-pension au restaurant, est à la carte, diversifier, bon et copieux.

La résidence est bien placée mais à rafraîchir (fenêtres, tringles, rideaux, ....). De plus, les équipements sont restreints (couverts seulement pour 4 personnnes, pas de casserole, juste un torchon, pas de balai, manque un meuble de rangement dans la salle principale). Nous n'avons eu aucun ménage de la semaine dans notre appartement (échange RCI). Pourtant, s'agissant d'une résidence hotelière, un entretien une fois dans la semaine aurait été le bienvenu !!!

very very very nice staff from the cleaners to the receptionist they couldn’t do anymore for us , its kept clean and changing the linen every couple of days if u ask they’ll do it more often , the only negatives I have is the outside could do with a paint it looks a bit tired looking from the kerb , I would totally recommend this hotel to friends and family and will definitely stay again ,

The appertment was fine , the view spectacular from the balcony. We went into the restaurant a few times. Most staff were nice and polite but this was spoilt by a couple of the staff. They were rude and made it obvious they did not want serve us. We go to Spain and love the spanish culture and at least try to talk a little spanish. To be treated like an illegal alien who is infected with anthrax is Bizarre. Anyway rant over we will not stop here again. But look forward to our next trip to Spain.

A fantastic clean and quite hotel, located very close to the main town centre , breakfast was also very good and the reception staff were great 👍 would definitely recommend and cost very reasonable, it was a last minute booking and they were very accommodating.

Booked through jet2 and got dropped off in a small mini bus but on departure had to make our way to the start of the road we walked as we are fit but they did offer to pay for a taxi unsure why coaches can’t get down this street as HGV lorries heading towards the port come down this street this is a jet2 issue and not the hotels issue.On to the hotel had a pleasant stay here I was surprised by some of the negative reviews as it’s a very nice 3 star hotel the staff were friendly on reception.Our room was the opposite side from the sea front 232 and got the sun later on in the day only one side of the pool area got sun shine so most of the beds are down one side.The room was cleaned 3 times on our stay and the bedding was changed mid week but a couple of times we just asked the maid for clean towels and a toilet roll as required it wasn’t a problem.No air con but a fan is supplied must be a very hot room in the summer.So close to the port you hear the blast of the 3 air horns of the first sailing when the door was open.Seven minutes walk to the music square walked back the Main Street the bus comes down and cut through by the side of the church and about the same to the big supermarket walk back down the Main Street the bus came down and look left down the side streets for the wind mill it’s right there.I would stay here again good value for the money we paid.The hotels outside was getting painted when we were here as were some of the rooms when they became vacant

This is a lovely hotel, we had a suite which does have street view but we knew that when booking and our balcony got the last of the sun which was nice. All the staff here are so friendly and welcoming, for the price we paid we weren’t expecting much but we was really surprised and loved our week here. We came in Nov so the no air con wasn’t an issue but I can imagine in the summer it’s not great. That’s the only negative really, we would absolutely stay here again it was lovely.

Firstly let me just say that due to roadworks, large coaches cannot drop off at the apartments, and transport would have to sorted from a nearby hotel. Taxis and mini buses are fine . Check in was quick with a very pleasant and efficient young lady, and directions to room were easy to follow. We booked a studio, but were pleasantly surprised to get an apartment with 2 bathrooms ! . Coming in November was fine but in the summer it would be stifling as there is no air con . Poor area is lovely , nice and clean . There is a small cafe down the stairs from the pool, which is nice, clean and reasonably priced. The room servicing is apparently once a week so dry your towels on the 1 of 2 balconies you have. Access to local bars and restaurants is 5 min walk. I really can’t understand all the negative reviews. This is 3 star being run as a 3 star, and very well as well. I think some people pay 1K for 2 people for a week including flights and expect butler service . Well you won’t get that, but you will get a nice little apartment in a nice place run by nice people

Location of this hotel is good situated near to the harbour, however due to the ongoing roadworks means that no coach drop offs are allowed, so expect a 10 minute walk to from drop off and to pick up if not getting a taxi. Hotel is clean and rooms were ok bed comfy, bathroom ok, however no air con which is why i marked down. Pool area is clean and plenty of beds for this time of year although we did have a "Karen" who constantly moaned if she didnt get her bed and her husband vaped constantly blowing his vape everywhere, but we didn't let that spoil our time, infact the opposite watching her run to management everyday to no avail. Staff at hotel lovely and friendly, cleaners cleaned our room 3 times in the week with fresh towels each time. The hotel also has an excellent equipped gym and squash court. We ate in La Luna one evening and for breakfast we found the meals to be fine and prices in line with the quality. I would recommend this hotel to anyone who wants a holiday November to February however due to no air con I wouldn't stay or recommend outside of those months. The lack of air con seemed to be most peoples issue but for the price we paid I thought it was a bargain.

Stayed here with my sister in March 2024. Accommodation basic, staff not friendly. Our room was just above where the sun beds were situated and we could hear everyone’s conversation. Towels put on sun beds as soon as pool area opened and didn’t come until late morning.