After accidentally turning up at the wrong Premier Inn (side note: why are there three called Coventry East?!), I was tired, frustrated, and out of pocket. Thankfully, when I finally found the right one, I was greeted so warmly by Lesley at reception that my mood immediately shifted. She took the time to chat with me, and her kindness really made a difference. Shortly after, I popped down to grab some snacks and Lesley was there again with another lovely team member (didn’t catch her name, sadly) — both were friendly and welcoming, which added to the positive experience. The hotel room itself is spotless and super comfy, and the location is fantastic with loads to do nearby. Lesley even gave me some tips about what's in the area. All in all, I’m very glad I ended up at this Coventry East — definitely the best of the bunch!
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