Premier Inn Crewe Central

⭐️⭐️⭐️⭐️⭐️ I just want to say a big thank you to Rachel and Tracey at Premier Inn Crewe for being so lovely and helpful. I needed somewhere to park while I caught a train to London, and they were both so understanding and kind — they really went out of their way to make things easy for me. It’s rare to come across such genuine customer service, and I really appreciated how friendly and accommodating they were. Amazing experience thanks to them!

Tracey at reception was a great help, photocopying things for me when my colleagues forget their papers. Saved me for the day

I was planning to stay overnight in Shrewsbury, but all the hotels there were very expensive. I chose Crewe as the hotel was close to the railway station and the price was much more reasonable. The welcome and check-in was good, the room was fine, and the staff was friendly. There is an adjacent pub style restaurant serving breakfast and dinner. Crewe is not a holiday destination, but this hotel is fine for a night or two.

I arrived on Saturday evening just before 6.30pm. Initially, there was no one on reception, but a short time later a lovely female member of staff arrived and got me checked in. My room, 117 was on the first floor, as is usual with the majority of Premier Inns it was spacious and comfortable. I had a decent night's sleep and a nice breakfast on Sunday morning. I also had dinner at the hotel on Saturday evening , but didn't stay long as there was no one else in. All staff i came across were friendly and welcoming.

One of the best stays i’ve ever had at a premier inn. The staff were impeccable with their politeness and all round smiles.. I dined in the restaurant next door and the food was amazing, i recommend the sirloin steak to everyone. Thankyou to Caron, Morgan & Sean for making my stay so welcoming 😊

My experience was unexpected. I found that my room and bathroom were not clean. The bedroom floors had not been cleaned, and the bathtub was slippery when I went to have a shower. I almost had an accident. The restaurant services were not what I am used to at other Premier Inn properties. The service was slow, food quality poor and the chef's unwillingness to even consider a simple request. The ordered food was not what was described in the menu.