Avis : Palacio del Inka, a Luxury Collection Hotel, Cusco

I have been scammed here! Be aware and if you are looking for a luxurious experience this is far from that concept. I paid for the highest category with the highest price, and I ended up finding out that the category I paid for, doesn’t exist and it was just a trap to take the money from people, there is no difference between categories. I paid for “ the Palace Suite” and that was my view and I barely fit in my bed. The hotel is a scam.

There’s a baby alpaca that works in the courtyard! The hotel is nice and clean and all the staff are friendly and helpful. The only drawback is it’s slightly further from the main square, but it’s not too bad if you enjoy strolling through the city. The location is closer to the more local part of Cusco so the restaurants nearby have more Peruvian fare, highly recommend!

not in the centre of Cusco but close enough, 5-10mins to main square. we left our luggage at hotel when we went to Machu Picchu and when we got back was already waiting for us in our reserved room. decent size bed/ room, bath room but small and the fan is cold in winter as it blows directly to the shower/tun. But generally good service. breakfast was also decent, although they seemed understaffed at the restaurant

Good choice

I love the hospitality of their staffs. Alfredo is really great and informative receptionist. I had Walter escorted me to my room and tell the details about the hotel and the nearby kusikancha which I can see from the rooftop windows. It is in walking distance from every historical sites. The oxygen supplement and coca tea just in case you suffer the altitude sickness, luckily I haven't used it.

Outstanding hotel. Excellent facility and friendly helpful staff. Great included breakfast. Wife needed oxygen first night which was much appreciated and free.Move from sea level to 10,000 ft can be troublesome especially with exercise.

Gorgeous hotel; excellent location. Spa service very good

要的就是這個風格。可以免費擼羊駝。可是房間燈光太暗了，有點不適。然後到的當天，出了點狀況，酒店找不到我的訂單。酒店前台一年輕男子居然説這不是他的錯。誰在跟你討論對錯了？做為一個豪華酒店的員工，應該耐心協助客人解決問題啊！建議酒店加強服務意識培訓，才配得上豪華酒店的稱號。其他員工的服務還是不錯的。特別表揚攜程的客服，迅速幫我解決了問題。

房間是濃濃的殖民地風格，酒店位置也不錯，性價比還可以，服務生的意識很好，就是早餐不太適合中國人，不過在國外也就衹能這樣了，總得來説還是值得體驗的～

房間不大，已經訂了豪華房了，除了一張靠窗寫字枱和一把椅子，就衹有床上可以坐了。酒店的早餐真的非常棒。酒店下午有遊覽活動，但就住兩天，根本沒時間在那個點呆在酒店裡，比較遺憾。

非常棒，太陽神殿對面，地理位置極佳，每晚有酒店tour，還有表演和小羊駝。值得入住

真的太棒了酒店，本身就是一家博物館，餐廳非常棒！！！！

環境非常好，房間很大

아주 친절했습니다 침대도 편안했습니다 위치도 좋아서 이동하기 편했고 조용하게 지내다 오기에 딱인것 같아요 추천합ㄴ다