Kandaya Resort

Truly an amazing experience we had in there. From the amenities to the staff. We enjoyed our stay and there and surely we will come back.

Our stay was great! Clean and peaceful. The staff were very accommodating too. More power.

Kandaya is kinda pricey but we get the service worthy for the price. All the staff are friendly, reliable and fast. We never had any single problems or concerns during our stay. We just need more time to explore the resort more. Everything was perfect

Хорошая 5ка с большим бассейном, собственной конюшней, фермой, небольшим зоопарком, прекрасным фитнес залом, большим бассейном и треком с квадроциклами, завтрак - шведский стол, не очень разнообразный, но все необходимое есть, достаточно скромно, но вкусно. Персонал вежливый, приветливый и гостеприимный. Цены в ресторане и на услуги SPA максимально демократичные (для 5* отеля). Есть как здание с номерами, так и отдельные виллы с собственными бассейнами. Вилла отличная, просторная, с огромной кроватью, ванной комнатой, множеством окон, достаточно большим (для личного) бассейном и прекрасным видом на море. Береговая линия в наш визит была вся в мусоре, что полностью исключало желание купаться в море (благо, был личный бассейн на вилле, а так же большой общий бассейн отеля), так же территория вся была засыпана листьями от фикусов, которых на территории достаточно много, сделаю предположение, что связано это было с недавними тайфунами, к берегу принесло много водорослей, веток и мусора с моря. Персонал отеля активно занимался уборкой весь период нашего пребывания в отеле. В целом, территория отеля ухоженная, симпатичная, газоны подстрижены, деревья ухожены, а территория, на минуточку, очень большая, что требует большого количества персонала на ее поддержание.

Room: - We booked the Adelfa Villa which can accommodate 6 people. We have a 10-month-old baby with us. When we arrived at the resort, we were very glad as the hotel staff in the reception were all smiles & very welcoming. They offered us a complimentary drink, which was very helpful as we were kinda tired from a 4-hour drive from the city. Not only that, they even allowed us to go to our villa even though it was not their check-in time yet, for us to rest. When we arrived in our villa & checked out the rooms inside, we chose the room with an own CR in it. That's when my 8-year-old daughter found a big cockroach roaming around the wall. I called the reception & told me that they'll send someone from housekeeping to get the roach out. The staff did come after 8 minutes after the bellman called him across from our villa. That was the first red flag for me. After that, I went to their CR (inside our room), it's darker than I expected because there was a busted light that they hadn't replaced before housing us. No bath mat- I need to call them & ask for it. And the hair conditioner container was empty. I felt that they were not making the room ready for us to think we booked this around November 2024. The ACU in the other room right next to the common CR is not getting any colder. Some outlets were not working. Restaurant: - On our second day of stay, we availed their breakfast buffet. The staff were very accommodating & helpful. They filled out our goblets with water. They even offered us to get a bowl with hot water for my baby's food pouch to get warmed. The food options were great. But in our second time visiting, it was quite the opposite. We arrived inside the restaurant, gave our coupons to the staff behind the bar & we went to look for our table. We were sitting on the other side of the restaurant to avoid crowds. My companions were getting their food already & I left at the table with my baby. No one approached us at our table given the numerous staff in the restaurant standing. My husband then approached one of them- wearing a white shirt & khaki shorts asking for a bowl of hot water. Still, no one went to our table to fill water in our goblets. That's when I asked the girl (wearing a green dress) who manned the bread station. They were not as attentive as the staff in our first-time dining. Another red flag is that the guy staff was always eager to get our empty plates as if he wanted us to leave the premises already. I don't know if that's their policy or what, but I find it rude. I was the last one eating because I let my baby eat first before me, so everyone at our table was done eating except me. Because of that, I feel pressure eating & my appetite lost.

Beach Pool Villa was very nice. Resort wasn't crowded. Friendly professional staff. Plenty to do for the weekend stay. Restaurant was fine, good variety of choices. Taste was fine for what i orderedI Breakfast buffet was ok as well. Couldn't swim in the ocean because of jellyfish, that was ok as we had our own pool to play in! We will visit again at Christmas time