Évaluations de Wyndham Dalian Jinpu

Réponse de l'établissement: Thank you very much for your recognition of the hotel in all aspects and for your praise of hotel staff Sean. Since its opening, the hotel has attached great importance to the guest's stay experience, and we are constantly improving our service quality. Breakfast is also a major feature of the hotel. Not only is the dining environment elegant and the variety of dishes rich, but the chefs also make them on site to ensure the taste of the dishes. The hotel has 306 guest rooms, including various room types such as family rooms, apartments, entertainment rooms, and business suites, which can meet the needs of different guests. The deluxe room covers an area of 45 square meters and is spacious and bright. The rooms have very large bay windows, especially at night, where you can enjoy the night view while drinking tea, which is very comfortable. Guests staying at the hotel can not only experience the heated swimming pool and gym for free, but also enjoy the benefits of a mini bar and bath tickets. We look forward to your visit again and warmly welcome you. Xiaowen wishes you a smooth work and a happy day!

Réponse de l'établissement: Dear guest,Thank you so much for your glowing review! It's a pleasure to know that we met, and hopefully exceeded, your expectations. From our dedicated staff to the luxurious amenities, we strive for excellence in every aspect.We're eagerly looking forward to your next visit, when we'll once again ensure you have a five - star experience.

Réponse de l'établissement: Dear guest, thank you very much for choosing to stay at our hotel. The hotel attaches great importance to the guest's travel experience. Seeing your evaluation of us, we are well aware that there are still many shortcomings and areas that need improvement. The hotel has 306 guest rooms, including various types such as family rooms, apartments, entertainment rooms, and business suites, which can meet the needs of different guests. Guests staying at the hotel can not only experience the heated swimming pool and gym for free, but also enjoy the benefits of a mini bar and bath tickets. We look forward to your visit again and warmly welcome you. We wish you and your family a happy life!

Réponse de l'établissement: 看到您的表揚啦，我們會繼續努力噠——開心的小温。

Réponse de l'établissement: 感謝您對酒店的認可，我們會繼續努力噠——奮鬥的小温。

Réponse de l'établissement: 尊敬的賓客，首先感謝您選擇我們酒店並反饋入住體驗。對於您提到的問題，我們第一時間進行了自查。經調查，我們嚴格遵循一客一掃的標準流程，每間客房在客人退房後都會進行全面清潔和床上用品的更換，所以不會存在不換床單的情況。同時，當您提出問題時，我們的服務員第一時間向您表達了歉意，並提出為您更換房間的解決方案。可能由於當時溝通方式和時間的問題，讓您產生了誤解，對此我們深感歉意。關於空調不夠給力的問題，我們已經安排專業人員對空調設備進行了全面檢查和調試，確保設備正常運行，為客人提供舒適的温度環境。在今後的培訓工作中，我們也會加強員工業務培訓，對於給您帶來的不愉快體驗，我們再次表示歉意。我們珍視每一位客人的意見，會不斷提升服務質量和細節把控。期待您能夠再次選擇我們酒店，我們會以更優質的服務讓您滿意，酒店竭誠歡迎您的到來~

Réponse de l'établissement: 您的文字就像冬日裏的暖陽一樣温暖，感謝您入住大連中天温德姆酒店，能夠得到您的認可，我們深感榮幸。特意為尊貴的您準備了湯泉票，希望能在汗蒸中放鬆身心，為您的旅程增添一份愜意。我們會繼續保持高品質的服務，在細節上精益求精，為每一位賓客打造難忘的入住體驗。期待您的再次光臨，我們將以更優質的服務迎接您回家，為您帶來更多的驚喜與感動！

Réponse de l'établissement: 非常感謝您選擇我們酒店並分享入住體驗。看到您對酒店環境、位置和停車便利性滿意，我們倍感榮幸。衹要您有需要，機器人隨時為您服務哦~對於您提出的電梯體驗不佳，我們深感抱歉。在得到您的告知後，第一時間通知電梯維保專業人員展開全面檢查調試，優化開關門速度與穩定性，期待您的下次入住，我們將為您提供更貼心的服務，給您完美體驗！

Réponse de l'établissement: 尊貴的賓客，由衷感謝您的高度評價！我們始終將衞生、環境與服務視為重中之重，客房團隊精心打掃每一處角落，衹為提供一塵不染的居住空間。酒店特意為您準備了免費飲料和湯泉門票，讓您在疲憊的一天能夠得到放鬆，您的肯定是我們前進的最大動力，期待您的再次光臨，我們將以更優質的體驗，續寫美好旅程！

Réponse de l'établissement: 由衷感謝您選擇入住我們酒店，並給予如此細緻的評價！您的認可對我們意義非凡，寬敞明亮的環境、貼心的服務能得到您的認可，我們無比榮幸。公共交通可以選擇輕軌或公交呢，或者下次您出行可以提前告訴我們，幫你規劃一個最佳出行路線，為您節省時間~後續我們也會不斷優化服務細節，全方位提升品質。期待您的再次光臨，我們一定為您打造難忘的住宿體驗，祝您週末愉快！

Réponse de l'établissement: 좋은 하루는 당신의 좋은 평가를 보는 것으로 시작됩니다. 호텔에 대한 당신의 인정을 받게 되어 매우 영광입니다. 저희도 계속 노력하겠습니다. 호텔에서는 특별히 무료 미니바와 온천 티켓을 준비했습니다. 지친 하루 동안 당신이 휴식을 취할 수 있기를 바랍니다. 다시 한번의 방문을 기대하며, 호텔은 성심껏 당신의 도착을 환영합니다. 좋은 일상 되세요!

Réponse de l'établissement: 您隨手拍的照片很漂亮哦，非常感謝您選擇我們酒店並分享您的入住體驗，很榮幸能讓您對酒店的整體表現和服務都滿意，這是我們一直努力追求的目標。您提到早餐份數的問題，下次如果是兩位用餐，可以直接選擇含雙早的套餐哦，另外酒店也為客人提供迷你吧和湯泉門票，願您在一天的疲憊下能夠得到放鬆。期待您的再次光臨，相信下次依然能為您帶來更完美的體驗。祝您生活愉快！

Réponse de l'établissement: 首先歡迎您來大連玩呀，再次感謝您選擇我們酒店並且分享您的入住體驗，我們感到十分榮幸~您對酒店各方面的認可，就是對我們最大的鼓勵。我們希望每位客人都能感受到我們的用心服務，我們也在不斷提升服務品質。下週就是聖誕節了，提前跟您説聲節日快樂哦，期待您的再次光臨，小温祝您和家人生活愉快，一切順利！

Réponse de l'établissement: 您的隨手一拍就是最好的記錄，能讓您感受到我們服務的用心、環境的整潔以及早餐的多樣，是對我們最大的肯定。一直以來，我們都致力於為每一位賓客打造舒適、温馨且高品質的入住體驗，很高興在您這裏得到了完美呈現。期待您的再次光臨，小温祝您生活愉快，萬事順遂！