Steigenberger Icon Grandhotel Belvédère

設施有些老舊，服務一流

We have stayed at the Steigenberger Belvedere in Davos about 5 times now and absolutely love this beautiful hotel’s history and grandeur. It’s one of our favourite places to stay in the world with lovely classy rooms with balconies overlooking the mountains. A fabulous spa and great breakfast. The hotel shuttle is a great service with great friendly drivers. We arrived for a long ski weekend as s big party. We want to thank the staff for their kindness and especially to Josephine who helped make arrangements for us. Benny at the bar, Hugo and Jao the drivers. Sadly as the hotel is in transition from Steigenberger to HG, it begins to feel a little less special and disorganised in comparison to previous years. Not all but some of the staff were a little unprofessional and some in our group thought one or two were a little rude. I hate to say this but we all felt that Jacqueline on front desk was rather abrupt and unfriendly with us and didn’t present the hotel in the best way. Overall a great experience but it’s evident the hotel is in a state of transition at the moment. We may think twice about returning next year.

We stayed in this hotel 2 years ago and loved it so much that we are coming back again this year! Tuesday 18th Feb 2025 - Arrived late afternoon. Picked up from Davos Platz station by a friendly and helpful driver. Nice to have a welcome fruit bowl and a few chocolates waiting in the room. Great start! Dinner at Romeo Juliet: Very good service despite we didn’t have a booking and it was busy when we visited! The gentleman who found us the table and served us was cheerful and courteous and we often see him at breakfast time too. The rest of the week we had dinner every night at the Belvedere (love the live music). The food was nice and reasonably priced. Breakfast, if I’m honest, is not sumptuous by 5 star standard (in terms of variety of hot food/pastries) but the salmon in hot food section was very nice. To summarise, the Belvedere ambience and service were very nice for both breakfast and dinner! We spent a lot of time listening to live piano playing at the bar too! Pietro the pianist was one of most entertaining pianist we ever met. Big thank you to him :) The ladies at the reception were very helpful. They introduced us to some activities (Schzalp) for non skiers (the concierge was off on that day) and also helped us book the horse carriage ride. We got picked up from the hotel entrance for the horse carriage ride which was very enjoyable! Also we appreciate the help from Robin in reception who was always professional, polite and helpful. House keeping service: both morning and evening turndown service were good. The housekeeping staffs were friendly and can communicate in English. Everyone in the ‘transport’ team were helpful, courteous and friendly. Hello to ‘Santa Claus’ who we met from our last Christmas visit years ago! All the staff in the restaurants, the bar (especially Vasileios and the Spanish lady from Mallorca) were friendly and provided great customer service. The team who communicated with us by email prior our arrival accommodated our room request and we were very pleased. We had a wonderful time in Belvedere and would definitely stay there again for the 3rd time!

We are just on our way home from another fantastic stay at Steigenberger Davos. It is our third stay at this wonderful hotel and we just want to say a big thank you to the wonderful staff that looked after us so well. Special thanks to Lisa, Carlos, George, Celine, Benny and all other lovely staff there. We will miss you guys and look forward to seeing you again next year we hope. The hotel exudes class and its history, quality, style and management are really special.

Steigenberger Grandhotel Belvedere has been our favorite hotel in Davos for years and they did not dissappoint us this time either! Beautiful hotel, delicious breakfast, good restaurants, friendly service and great shutte services to all the ski lifts in Davos both ways. This service is valuable as most hotels are too far from the lifts to walk and you need to use the buses. Steigenberger cars are always available with friendly and helpful drivers