La Residencia, A Belmond Hotel, Mallorca

復活節期度假，幾萬一晚真的不值。 服務方面：入住碰上大烏龍，在官網預訂顯示售罄所以轉到攜程成功預訂，辦入住時竟然通知有兩個訂單在我名下，並讓我必須付款官網的訂單；強行兩個人住兩間房。在我拒付後協商同意等第二天工作日管理人回酒店再處理，讓我先辦入住，然而在這時有意讓我簽署官網的那張訂單，好在我會英文迴避了這個坑。 環境方面：在網上看了很多漂亮照片，實際上園區比較小，能參與的項目也不多，衹能作為酒店入住，沒有度假的感覺。 衞生倒是很好，酒店整個園區都很乾凈。

세상에서 가장 아름다운 숙소입니다 신혼여행으로 잊지 못할 추억을 만들고 왔어요 다음에 꼭 다시 갈 것입니다

被升了總統套，好美！酒店網球場一絕

We had a flawless stay of 8 nights in LR, everything experience there is top rated. Our superior junior suite is perfect, decent space, comfortable bed. Housekeeping is very efficient and detail oriented. Turndown service with gift every night, it’s a little expectation for me every night :-) Tried all restaurants in the hotel, breakfast is always Belmond quality + Mallorca local ingredients, fresh & tasty; dinners during 8 nights we had once in El Olivo, 3 times in Tramuntana Grill, and twice room service. Plus the afternoon tea in Mirò and many drinks there, I have to say I love all food I had during these 8 days! I’m a person who enjoys the original taste of ingredients, and all restaurants in LR made me so satisfied. When room service, they always bring a flower, details always show in LR service. All staff are very kind, from restaurant to reception, concierge, hotel management, pool, SPA, everyone. Service is impeccable, the reason I choice Belmond is from my confidence to its perfect service in each hotel I stayed, and LR definitely makes it in the best way. GM Thomas I met him every morning during breakfast if he is in hotel, greeting and talking to his guests and listen to their feedback; we can also feel all staff passion on their work when we talk to them, they are professional & friendly, always smile - not simply in a working style, they are sincere. I believe by staff training efforts, LR guarantees they are give guests the top experience. Highlights and chapeau to all activities that LR arranges in daily basis, from complementary ones to customized ones, we joined some of them. Cocktails and arts I had the chance to talk with some hotel staff and management people, they are so kind and so proud of the hotel/ their work, we also purchased a paint!meet the donkey is such a relax and interesting one, very first time I touched a donkey; sunset cruise is definitely a masterpiece, I can’t believe this one even it’s complimentary; Hiking with GM is something you can’t miss, good way to explore the big area within hotel property but won’t see in your daily stay there. Also the one I joined, first light hiking, amazing, when Deià is quite and empty, when first light touch the sea the mountain and my face, it’s simply a blessing We also tried 3 treatments in the SPA, after spending some time at pool. Both facial and massage are professional and great. The jacuzzi and indoor pool area also an ideal choice if you would like to enjoy some quite moment, they’re less crowded than pool, usually. As a person who likes plan, very happy to receive email from concierge abt all my activities or bookings, special thanks to them for all supports on my requests. It’s an amazing hotel, and it’s a great team. I’m very sure I will come back, and highly recommended.

My partner and I had an incredible experience at La Residencia. We felt well cared for throughout our stay, from arrival to departure. The staff at La Residencia are highly knowledgable, very friendly and eager to help / improve the guest experience. The grounds and amenities are stunning, even more so than in photos. To top it all off, the hotel has an incredible selection of restaurants.