Hotel 99 Sepang KLIA

衞生：床單被罩一看就沒有更換，床單上有污漬 還有頭髮 衞生間地上很多頭髮，而且還有蟑螂 ，房間一衹 衞生間一衹， 服務：跟前台説了床上有頭髮更換床單被罩，吃飯回來凌晨12點了也沒有給換。 環境：隔音很差，由於離機場不遠一直有拉着行李箱 軲轆軲轆的聲音，大聲喧嘩的動靜。 設施：一般 一般 很一般，價格虛高，有送機服務 我們三個人收了30馬幣，不知道是一人十塊還是一趟30。Grab打車最多15馬。

Im not sure to say its good or bad..but for sure the safety is not there.. cleanliness is fair but the safety is not there..for the first time they gave me the room that already open and cannot be lock..so they change to other room, the other room the gave me is better than the room before but at night (early morning) around 12-1 am.. some one can open my door, very strange...luckily the door is with safety chain attached to the wall..so the person cannot enter ed my room..very dangerous.

This happened when we checked in 1/Nov/2025 and checked out 2/Nov/2025. Had a bad experience with this hotel. When entering the room,found out that the dressing chair in the room has a crack on its left front leg,that will break any time if someone were to sit on it. It is like the hotel has ill intention towards their guest, to force the guest who stayed in room 9218 to pay RM280 for the purposely broken dressing chair when the guest suddenly falls from sitting on the broken chair. The room has a telephone but NO INFORMATION PROVIDED TO CALL WHAT NUMBER OF THE FRONT DESK OR HOUSEKEEPING. When finally called the front desk through the number provided on the Trip.com website, the staff girl at the front desk agreed to send the housekeeping staff to have the broken chair replaced, but to our disappointment, nobody came to rectify the problem until we checked out. To make our situation and experience escalate drastically from bad to worse,when I complained regarding the broken chair promised to be replaced last night,but never replaced by the hotel, the hotel security guard scolded us, the paying customer, regarding our parked vehicle. The security guard was very rude to us. The hotel 99 Kota Warisan,Sepang should take stern action to rectify these serious issues with your incompetent staff and to improve further on your staff's attitude towards your paying customers in the future. Here are the proof pictures of the broken chair that will trap the future paying customer if the chair broke when they sit on it in room 9218.

The room was clean. The water pressure is high which is i like. I transit for a night there