Elephant & Moon Resort, Mogan Mountains

Magnifique complexe hôtelier avec cottages dans une jolie forêt de bambous. Les enfants ont adoré.

Nous avons beaucoup apprécié notre séjour. La cabine était exactement comme sur les photos. Le chauffage avait été allumé avant notre arrivée, ce qui était très appréciable. Le placard avec rangements et étagères dans la chambre principale était appréciable. Le matelas était super confortable, contrairement à de nombreux matelas durs que nous avons rencontrés en Chine. Tout le personnel était extrêmement sympathique, serviable et arrangeant. Nous avons utilisé WeChat pour communiquer très facilement. Ils étaient toujours disponibles pour nous aider, que ce soit pour nous conduire à la cabine sur demande, organiser une activité nautique même hors saison, se souvenir de nos préférences du jour au lendemain au restaurant occidental ou nous proposer de préparer des plats qui nous plairaient… Sans aucun doute le meilleur service client que nous ayons connu lors de nos voyages. Nous leur en sommes très reconnaissants.

What a beautiful place to break away from the noise of everyday life! The entire camp has such a calm, serene, almost zen-like atmosphere. From the moment we arrived, everything felt peaceful and well thought out. The design and layout of the place are stunning. There’s bamboo growing everywhere, adding to the natural, tranquil vibe. The cabins themselves are pretty modern and clean. The staff we interacted with was incredibly kind, friendly, and genuinely helpful - even though there was a language barrier. Whether we needed a ride somewhere around the camp (which was always available thanks to staff driving around regularly) or had a question, they were always happy to assist. Adding reception on WhatsApp made things even easier – they responded quickly to any requests we had. The food was amazing. We especially loved the Chinese restaurant – every dish we tried was full of flavor. There’s a communal pool and other fun activities like paddling, which unfortunately we couldn’t enjoy due to the weather. Still, it’s nice to know they’re available. There’s also a small animal park where one can see peacocks, goats, chickens and ducks. It’s also nice to just walk around the camp. The views are just gorgeous, and the whole environment encourages you to relax and slow down. All in all, it’s the perfect place to unwind, recharge, and just enjoy some peace and the beauty of nature. One small downside was that there was only one coffee machine available at breakfast, which led to a long line. We ended up buying coffee, which was a bit inconvenient—especially since we could’ve had coffee for free. 🤭 I highly recommended Elephant and Moon! Would love to visit again!